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How do I cancel my subscription taken out with Apple, Google or Amazon?
How do I cancel my subscription taken out with Apple, Google or Amazon?
Cancelling a subscription through external app providers
Jo avatar
Written by Jo
Updated over a week ago

DoodleLearning does not have the ability to manage subscriptions that are processed through external app providers (Apple, Google or Amazon). If you wish to cancel, please follow the instructions for the relevant app provider.


Apple

To cancel your subscription, follow the instructions below:

  • Go to Settings on your mobile device

  • Tap on your Apple ID name at the top

  • Tap on Subscriptions

  • Under Active subscriptions, tap on the relevant Doodle subscription you wish to cancel and then tap Cancel Subscription

Note: Doodle (Maths/English) does not have the ability to manage subscriptions that are processed through Apple.


Google

To cancel your subscription, follow the instructions below:

  • From your Android phone or tablet, open the Google Play Store

  • Tap Menu in the left of the search bar, then Subscriptions

  • Find the relevant Doodle app

  • Tap Cancel Subscription

  • Follow the onscreen instructions


Amazon

To cancel your subscription, follow the instructions below:

  • From your Kindle device access your Appstore Library, see screenshot below.

  • Select Subscriptions

  • On the relevant Doodle subscription click on Manage

  • Untick auto-renew and click Save.

Alternatively, you can click this link to find detailed descriptions on how to cancel your subscription, via all Amazon devices

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