Congratulations on enrolling your child to our DoodleCoaching programme! 🎉

There are a few things that you can do before your child attends their first DoodleCoaching session to ensure they get off to a great start.


DoodleCoaching tour

In order to ensure your child can join their first (and subsequent ) sessions without a hitch, we recommend checking your device is able to run the DoodleCoaching online platform before your child’s first session:

(Please note that DoodleCoaching is not accessible through a phone or a tablet)

  • Please visit the Parent Dashboard using a desktop PC (we recommend using Google Chrome as your browser; you can learn more and download Google Chrome to your device here) and login using your parent login details.

  • Press on Coaching along the top.

  • Choose your child’s name from the list on the left-hand side.

  • Select Take DoodleCoaching tour now - this will launch a test session so you are able to check your settings and explore the areas of the Coaching interface.

  • The programme may ask for permission to use the device's microphone and camera - this will need to be permitted for your child to be able to join in with the Coaching session. Check out this article for steps on how to do this!

  • Once the page has loaded, you will be able to see your own video feed and sound bar in the bottom left hand corner.

  • In the top right hand corner you will see numbered tabs relating to the different parts of the Coaching session - feel free to explore this area.

  • Complete an activity in the Learning Zone area of the screen to ensure that your child is comfortable with using their DoodleMaths account through the coaching page.

  • If you come across any problems with these steps, please contact our Coaching team who will be happy to help.


Troubleshooting tips

Check out our top troubleshooting tips to ensure that you are able to access the DoodleCoaching sessions:

  • You must use a PC/laptop to access the DoodleCoaching session. It will not work on a tablet or mobile device.

  • You must use a GoogleChrome or Firefox browser to access the session (and you must ensure your browser is up to date).

  • If the Join session button is greyed out, refresh the page.

  • Sit as close to the router as possible and ensure that any unused tabs on your device are closed down (you may need to clear the cache on your browser and refresh the page).

  • Ensure your video and microphone permission settings are enabled on your browser. If you are using a mac, you may also need to follow these steps.

  • If you have enhanced privacy or security settings enabled on your device you it can prevent the video and microphone from working. These will need to be deactivated, or DoodleLearning will need to be added to an approved safe list.

  • Make sure you are not on our DoodleCoaching tour page but have joined the live session!


Baseline Assessment

Your child's Maths account will be placed into Baseline Assessment mode.

This will assess your child's current Maths knowledge and will provide a point of comparison as the child progresses through our DoodleCoaching programme.

Ideally, your child should complete this assessment before their first DoodleCoaching session, however this is not essential.

Encourage your child to work independently during the baseline assessment, even if they find things a little challenging — this is simply Doodle’s way of working out their strengths and weaknesses. Receiving help at this stage may cause their work to be incorrectly assessed, leading to the programme becoming too challenging.

If they are unable to answer any of the questions, please ask them to use the 'Skip Question' option.


Parent Engagement Pack and Child's Learning Journal

You will receive DoodleCoaching resources through the post after your child has been enrolled in the programme.

The child's Learning Journal accompanies and complements the DoodleCoaching sessions. It will be used and referred to by the coaches in the sessions. However, there are also extra activities and information included in the journal for the child to enjoy in their own time.

We would recommend that the child familiarises themselves with this journal before the first session.


The day of the DoodleCoaching session

On the day of the scheduled DoodleCoaching session, you will be able to join the session by clicking on the 'Join Session' button in the Coaching section of the Parent Dashboard. This will only be activated at the time of the session and you will be notified that the session is live by the 'Join Session' button changing colour.

To participate in the DoodleCoaching session, the child will need to use a laptop or PC and you should ideally access the Parent Dashboard using Google Chrome as a browser.

Please ensure that your child is in a quiet area which is not a bedroom, where you can supervise them throughout the session. It is useful to be close by in case of any technical difficulties, but we do ask that your child works independently during the session.

The child should use headphones when participating in the session.

Your child should also have their learning journal and a pen or pencil handy.

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