Incident Policy
Our commitment to ensure that any incident of concern is reported and investigated appropriately
Jo avatar
Written by Jo
Updated over a week ago

DoodleLearning has a commitment to the safety and well-being of all parties involved in our Coaching programme.

Our Incident Policy is designed to protect the children, families and staff and ensure that any incident is dealt with appropriately. This policy works in conjunction with our Online Safety and Behaviour Policy and Safeguarding Policy.

DoodleLearning defines an ‘incident’ as any incident causing concern for the welfare of staff, child or parent/guardian or visitor that is not accidental. This includes any situation where:

  • A child behaves inappropriately

  • An individual abuses another person verbally or in writing

  • Any type of safeguarding incident or concern

  • Individuals are discriminated against on the basis of their race, colour, nationality, culture, language or religion

  • Staff code of conduct is breached

  • The session is unexpectedly disrupted

The above list is not exhaustive.

Where an incident takes place, the situation will be recorded on an electronic Incident Record Form and stored securely on the centralised server.

The following details will be recorded:

1. The date and time the incident happened

2. The child’s full name and their group

3. The full name of the member(s), staff or others involved and their role

4. An account of the incident by a member of staff, any children involved, and any witnesses

5. How the incident was handled

6. The outcome of the incident

7. The details of the parent/guardian

8. Whether the incident required reporting to the Designated Safeguarding Lead.

Staff will contact the parents/guardians of the children involved in the incident after the session, or telephone them depending on the severity of the incident.

If staff feel that a child may be at additional risk from harm, they may not share this information with the parent/guardian, and instead contact the relevant external authority for advice and guidance on how best to escalate a concern.

DoodleLearning staff will review the child’s behaviour with the parent/guardian and the child and agree on the best course of action.

DoodleLearning reserves the right to exclude a child from sessions

Electronic record forms should be used for reporting and shared with confidentiality.

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