DoodleLearning

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Getting started if you're new to DoodleLearning

What devices can I use Doodle on?

What are the latest app versions?

We recommend that you keep your device's operating system up to date to ensure optimum running of the Doodle apps.

How to find the operating system on my device

DoodleTables

Amy Hughes

Kelly Antonowicz

For parents with a home or school subscription 

Doodle for Parents

How to print a child's progress report on the Parent Dashboard

How to download your child's Doodle progress report

An explanation of the Analyse > Progress page on the Parent Dashboard

How can I view my child's progress?

How to use Analyse > Understanding to monitor my child's understanding of the content they've coverd.

Monitoring my child's understanding

Find out more about the Analyse > Progress page of the Parent Dashboard

Percentiles

Rewards

Achievements & Notifications

What to do if you want to add another child to an existing Parent Account

Adding an Additional Child to Parent Account

Removing Assignments from a child's account via the Parent Dashboard

How do I delete Assignments?

It's easy to look back and view the number of stars earned over a particular time period.

How to view stars for a custom time period

If you have forgotten your child's login details, or can't login, you can easily update or view them via the Parent Dashboard

Updating a Child's Details

Set up gauge on the Parent Dashboard

How to delete an account as your child no longer uses it or if you created it by mistake

Deleting an Account

How to add Assignments to your child's work programme, monitor their progress and create your very own assignments!

Assignments: setting, analysing and creating custom

How do I Monitor my Child?

If you cannot login using your parent email address

Reset/forgotten password

Download the parent app to keep an eye on your child's progress

DoodleConnect

How do I access the Parent Dashboard for DoodleEnglish?

You can add your child's weekly spelling list as a Custom Assignment in DoodleSpell

How to add spelling List in DoodleSpell

The Parent Dashboard and DoodleConnect

Switching between the Doodle apps

How to change the avatar into a robot, pet or coach

Changing the Robot on DoodleMaths

We have created a range of tools including the DoodlePad and multiplication square to support your child with their Doodling!

Tools

Check out our virtual badges, a fantastic feature designed to motivate children and celebrate their hard work!

Badges

How does my child send an in-app message to a classmate?

Can my child message another child in their class?

What are Power Ups and when do they appear?

Power Ups

Why do my child's siblings appear within the leaderboard?

Leaderboard

What are games are available in DoodleMaths, and are they age dependent?

DoodleMaths Games

Spells, potions and accessories in DoodleSpell

Wizard Lizard potions and spells

In app features

How do I link my parent login with Apple, Google, Facebook

I'm being asked to check my username and/or password

Login issues - I can't log in

Do I need separate logins for DoodleMaths, DoodleEnglish, DoodleTables and DoodleSpell?

Unable to login? Don't worry, follow these steps to reset your password!

Cannot Login

Login

All the information you need to know about the Winter Calendar

Winter Calendar

Noticed a mistake in one of our questions? Let us know!

How do I report a question in the app?

What should a learner do if they need help?

How to access the in-app Help features

Are you looking to order goodies for your top Doodler?

Doodle Store

My child's DoodleAge is above average, but they are working on objectives from the year below.

Doodle Age and End-of-Year objectives

How to set goals for your child and track if they're on target to achieve them

Goals and Target

Where can children view their streak?

Find out more about the features and challenges designed to keep your child Doodling and learning

Motivational features

Locking or unlocking times tables on DoodleTables

Mastering DoodleTables

Why stars seem to 'disappear' on the Leaderboard

Why have my child's stars disappeared?

My child is in the red overuse section on Doodle

Healthy usage

How to complete setting up your child's account when you are prompted to complete the calibration phase.

What is the Baseline Assessment?

When should I help my child?

Helping your child learn and understand new topics

Concept Explanations

How DoodleAges are calculated and what to do if you think your child's DoodleAge is wrong

What is a DoodleAge, and what if I think my child’s DoodleAge is wrong?

My child has lost their streak

My child's work programme is too challenging or too easy for them

How to start a new Baseline Assessment

Should I download the Doodle apps or use the browser version?

Supporting your child

What to do if your child is moving schools but already has a Doodle account.

How to link your child's account to their new school

Linking a parent email to a child's school account

How do I link my parent email to my child's school account?

Link your child's school to their home user account.

My child’s school has subscribed to Doodle but my child already has a home user account.

Connecting to the school

Refer a Friend

What to do if your subscription payment was unsuccessful

My payment failed, what can I do?

How to cancel a subscription if it is taken out through a third party app provider

Cancelling subscription through a third party app provider

Find out more about all the amazing features you can access when adding a home subscription onto your child's school account!

The benefits of a home subscription on top of a school subscription

Cancelling a subscription through external app providers

How do I cancel my subscription taken out with Apple, Google or Amazon?

I would like to change subscriptions from a monthly to an annual, or annual to a monthly.

How do I Switch from a Monthly to an Annual Subscription

How do I Cancel my Subscription?

I need to update my existing card details, or add/remove a card

Updating Card Details

The difference between a free account and an account with a subscription

What does full and limited access mean?

What to do if you want to add a new child or subscription to an existing parent account.

Adding a New Child and New Subscription via the Parent Dashboard

How to toggle between the different programmes on the Parent Dashboard.

Switching Between Subjects on the Parent Dashboard

Can my child continue to use their Doodle account after they've left their school?

How to add a home subscription onto a school account

Details of the price of our subscriptions

What is the Cost of a Subscription?

Cancel your subscription directly from your Apple device (iPad/iPhone)

How do I cancel my subscription with Apple

Cancel your subscription directly from your Google Play Store

How do I cancel my subscription on an Android phone/tablet?

Cancel your subscription directly in Amazon

How do I cancel my subscription on an Amazon device?

I've upgraded to full access through the website, so why is the app still showing restricted access?

I already have a Doodle account, but I'd like to add a subscription

Adding a Subscription via the Parent Dashboard to an existing child's account

Subscriptions

Doodle is for... children who are falling behind

Doodle is for...year 6 and beyond

Doodle is for... the Year 4 multiplication test

Doodle is for... supporting children with SEN

Helping your child prepare for the Eleven-plus exam

Doodle is for... the Eleven-plus exam

Doodle is for...

How do I make the web versions of Doodle full screen?

Why is the app asking me to download curriculum content?

Downloading curriculum content

Download DoodleMaths, DoodleEnglish, DoodleSpell and DoodleTables without changing to an adult profile

How do I download the Doodle Learning apps to a Kindle Fire tablet?

If you're having any problems with the browser versions of our programmes, please try the following troubleshooting tips!

How to clear cookies and cache

How to set automatic app updates on your device

What to do if the language is incorrectly set or changed on your child's account

Changing the Language in the App

What to do if you can't hear the question being read or sounds effects in the app