Doodle for Parents

Notifications

Written by Kelly Antonowicz
Updated over a week ago

Adding an Additional Child to Parent Account

What to do if you want to add another child to an existing Parent Account

Written by Lydia Carnegie
Updated over a week ago

How do I delete Added Extras?

Removing added extras from a child's account via the Parent Dashboard

Written by Jo
Updated over a week ago

How to view stars for a custom time period

Written by Lydia Carnegie
Updated over a week ago

Updating a Child's Details

If you have forgotten your child's login details you can easily update or or view them via the Parent Dashboard or in the app

Written by Lydia Carnegie
Updated over a week ago

Set up gauge on the Parent Dashboard

Written by Lydia Carnegie
Updated over a week ago

Deleting an Account

I wish to delete an account as my child no longer uses it or I created it by mistake

Written by Lydia Carnegie
Updated over a week ago

Extras: adding, analysing and custom

How to add Extras to your child's work programme

Written by Jo
Updated over a week ago

Parent Dashboard guide

A guide to help you navigate the Parent Dashboard

Written by Lydia Carnegie
Updated over a week ago

How do I Monitor my Child?

Written by Lydia Carnegie
Updated over a week ago

Reset/forgotten password

If you cannot login using your parent email address

Written by Lydia Carnegie
Updated over a week ago

DoodleConnect

Download the parent app to keep an eye on your child's progress

Written by Lydia Carnegie
Updated over a week ago

How do I access the Parent Dashboard for DoodleEnglish?

Written by Jo
Updated over a week ago

Completing the calibration process

How to complete setting up your child's account when you are prompted to complete the calibration phase.

Written by Kelly Antonowicz
Updated over a week ago

How to add spelling List in DoodleSpell

You can now add your child's weekly spelling list as a Custom Extra in DoodleSpell

Written by Lydia Carnegie
Updated over a week ago

Tools

We have created a range of tools including the DoodlePad and multiplication square to support your child with their Doodling!

Written by Lydia Carnegie
Updated over a week ago

Can my child message another child in their class?

How does my child send an in-app message to a classmate?

Written by Jo
Updated over a week ago

Power Ups

What are Power Ups and when do they appear?

Written by Jo
Updated over a week ago

Leaderboard

Why do my child's siblings appear within the leaderboard?

Written by Kelly Antonowicz
Updated over a week ago

DoodleMaths games

What are games are available in DoodleMaths, and are they age dependent?

Written by Jo
Updated over a week ago

Wizard Lizard potions and spells

Spells, potions and accessories in DoodleSpell

Written by Jo
Updated over a week ago

Login issues

I'm being asked to check my username and/or password

Written by Jo
Updated over a week ago

Do I need separate logins for DoodleMaths, DoodleEnglish, DoodleTables and DoodleSpell?

Written by Lydia Carnegie
Updated over a week ago

Cannot Login

Written by Lydia Carnegie
Updated this week

How to access the in-app Help features

What should a learner do if they need help?

Written by Lydia Carnegie
Updated over a week ago

Doodle Age and End-of-Year objectives

My child's DoodleAge is above average, but they are working on objectives from the year below.

Written by Lydia Carnegie
Updated over a week ago

Goals and Targets

How to set goals for your child and track if they're on target to achieve them

Written by Lydia Carnegie
Updated over a week ago

Where can children view their streak?

Written by Jo
Updated over a week ago

Motivational features

Find out more about the features and challenges designed to keep your child Doodling and learning

Written by Jo
Updated over a week ago

Locking or unlocking times tables on DoodleTables

Written by Jo
Updated over a week ago

Mastering DoodleTables

Written by Jo
Updated over a week ago

Why have my child's stars disappeared?

Why stars seem to 'disappear' on the Leaderboard

Written by Jo
Updated over a week ago

Healthy usage

My child is in the red overuse section on Doodle

Written by Jo
Updated over a week ago

What is baseline assessment mode, and how can my child complete it?

How to complete setting up your child's account when you are prompted to complete the calibration phase.

Written by Jo
Updated over a week ago

When should I help my child?

Written by Lydia Carnegie
Updated over a week ago

Concept Explanations

Helping your child learn and understand new topics

Written by Jo
Updated over a week ago

Can I buy Doodle certificates and goodies?

Written by Lydia Carnegie
Updated over a week ago

What is a DoodleAge, and what if I think my child’s DoodleAge is wrong?

How DoodleAges are calculated and what to do if you think your child's DoodleAge is wrong

Written by Lydia Carnegie
Updated over a week ago

My child has lost their streak

Written by Lydia Carnegie
Updated over a week ago

My child's work programme is too challenging or too easy for them

My child's work programme is too challenging or too easy for them

Written by Kelly Antonowicz
Updated over a week ago

Should I download the Doodle apps or use the browser version?

Written by Jo
Updated over a week ago

How do I link my parent email to my child's school account?

Linking a parent email to a child's school account

Written by Nicki Smith
Updated this week

My child’s school has subscribed to Doodle but my child already has a home user account.

Link your child's school to their home user account.

Written by Lydia Carnegie
Updated over a week ago

Cancelling subscription through a third party app provider

How to cancel a subscription if it is taken out through a third party app provider

Written by Lydia Carnegie
Updated this week

How do I cancel my subscription taken out with Apple, Google or Amazon?

Cancelling a subscription through external app providers

Written by Lydia Carnegie
Updated over a week ago

How do I Switch from a Monthly to an Annual Subscription

I would like to change subscriptions from a monthly to an annual, or annual to a monthly.

Written by Lydia Carnegie
Updated over a week ago

How do I Cancel my Subscription?

I wish to cancel my Doodle subscription

Written by Lydia Carnegie
Updated this week

Updating Card Details

I need to update my existing card details, or add/remove a card

Written by Lydia Carnegie
Updated over a week ago

What does full and limited access mean?

The difference between a free account and an account with a subscription

Written by Jo
Updated over a week ago

Adding a New Child and New Subscription via the Parent Dashboard

What to do if you want to add a new child or subscription to an existing parent account.

Written by Lydia Carnegie
Updated over a week ago

Switching Between Subjects on the Parent Dashboard

Written by Jo
Updated over a week ago

How to add a home subscription onto a school account

Can my child continue to use their Doodle account after they've left their school?

Written by Jo
Updated over a week ago

Can I try the Doodle apps before purchasing?

Written by Lydia Carnegie
Updated over a week ago

What is the Cost of a Subscription?

Details of the price of our subscriptions

Written by Lydia Carnegie
Updated over a week ago

How do I cancel my subscription with Apple

Cancel your subscription directly from your Apple device (iPad/iPhone)

Written by Lydia Carnegie
Updated this week

How do I cancel my subscription on an Android phone/tablet?

Cancel your subscription directly from your Google Play Store

Written by Lydia Carnegie
Updated this week

How do I cancel my subscription on an Amazon device?

Cancel your subscription directly in Amazon

Written by Lydia Carnegie
Updated this week

I've upgraded to full access through the website, so why is the app still showing restricted access?

Written by Lydia Carnegie
Updated over a week ago

Adding a Subscription via the Parent Dashboard to an existing child's account

I already have a Doodle account, but I'd like to add a subscription

Written by Lydia Carnegie
Updated over a week ago

How do I make the web versions of Doodle full screen?

How do I make the web versions of Doodle full screen?

Written by Lydia Carnegie
Updated over a week ago

Downloading curriculum content

Why is the app asking me to download curriculum content?

Written by Lydia Carnegie
Updated over a week ago

How do I download the Doodle Learning apps to a Kindle Fire tablet?

Download DoodleMaths, DoodleEnglish, DoodleSpell and DoodleTables without changing to an adult profile

Written by Jo
Updated over a week ago

How to set automatic app updates on your device

How to set automatic app updates on your device

Written by Lydia Carnegie
Updated over a week ago

How to find operating system on my device

We recommend that you keep your device's operating system up to date to ensure optimum running of the Doodle apps.

Written by Lydia Carnegie
Updated over a week ago

Changing the Language in the App

What to do if the language is incorrectly set or changed on your child's account

Written by Jo
Updated over a week ago

What are the Latest App Versions?

Written by Lydia Carnegie
Updated over a week ago

There is no sound on Doodle

What to do if you can't hear the question being read or sounds effects in the app

Written by Jo
Updated over a week ago

How Baseline Assessment Works

How the new baseline assessment works in the 2021 versions of DoodleMaths, DoodleEnglish and DoodleSpell

Written by Lydia Carnegie
Updated over a week ago

What devices can I use Doodle on?

A list of compatible devices

Written by Jo
Updated over a week ago

Can I use multiple devices?

Written by Lydia Carnegie
Updated over a week ago

Do I need a WiFi connection?

Written by Lydia Carnegie
Updated over a week ago

The currency/language on the app is wrong

How to select the correct country.

Written by Jo
Updated over a week ago

How often are the Doodle apps and dashboards updated?

Written by Lydia Carnegie
Updated over a week ago

Is DoodleMaths GDPR compliant?

Written by Lydia Carnegie
Updated over a week ago

Is my data safe? Who has access to it?

Written by Lydia Carnegie
Updated over a week ago

I'm not sure the app is synchronising between devices or the server.

How to check the app is saving to our server.

Written by Lydia Carnegie
Updated over a week ago

Runtime Error

What to do if you see a runtime error when using the app

Written by Lydia Carnegie
Updated over a week ago

Clearing Cache Data

What to do if uninstalling and reinstalling the app hasn't worked.

Written by Lydia Carnegie
Updated over a week ago