Doodle for Parents

How do I link a parent account to my child's school account?

Linking a parent account to a child's school account

Written by Nicki Smith
Updated yesterday

Leaderboard

Why do my child's siblings appear within the leaderboard?

Written by Kelly Antonowicz
Updated over a week ago

Badges

We’re thrilled to announce the launch of virtual badges, a fantastic feature designed to motivate children and celebrate their hard work!

Written by Lydia Carnegie
Updated this week

Notifications

Written by Kelly Antonowicz
Updated this week

Should I download the Doodle apps or use the browser version?

Written by Jo
Updated over a week ago

Power Ups

What are Power Ups and when do they appear?

Written by Jo
Updated over a week ago

Can my child message another child in their class?

How does my child send an in-app message to a classmate?

Written by Jo
Updated over a week ago

Extras: adding, analysing and custom

How to add Extras to your child's work programme

Written by Jo
Updated over a week ago

Wizard Lizard potions and spells

Spells, potions and accessories in DoodleSpell

Written by Jo
Updated over a week ago

Login issues

I'm being asked to check my username and/or password

Written by Jo
Updated over a week ago

Set up gauge on the Parent Dashboard

Written by Lydia Carnegie
Updated over a week ago

How to view stars for a custom time period

Written by Lydia Carnegie
Updated over a week ago

Is there a DoodleAge for DoodleTables?

Why is there an 'age' for DoodleMaths, DoodleSpell and DoodleEnglish but not DoodleTables?

Written by Tom Minor
Updated over a week ago

DoodleMaths Age and End-of-Year objectives

My child's DoodleMaths Age is above average, but they are working on objectives from the year below.

Written by Tom Minor
Updated over a week ago

Clearing Cache Data

What to do if uninstalling and reinstalling the app hasn't worked.

Written by Lydia Carnegie
Updated over a week ago

How do I download the Doodle Learning apps to a Kindle Fire tablet?

Download DoodleMaths, DoodleEnglish, DoodleSpell and DoodleTables without changing to an adult profile

Written by Jo
Updated over a week ago

What is the difference between a Basic and a Premium account?

The difference between a free and paid for account

Written by Jo
Updated over a week ago

How do I delete Added Extras?

Removing added extras from a Childs account via the Parent Dashboard

Written by Jo
Updated over a week ago

Goals and Targets

How to set goals for your children and track if they are on target to achieve them.

Written by Lydia Carnegie
Updated over a week ago

Updating Card Details

I need to update my existing card details, or add/remove a card

Written by Lydia Carnegie
Updated yesterday

Goals and Targets

How to set goals for your child and track if they're on target to achieve them

Written by Lydia Carnegie
Updated over a week ago

How to add spelling List in DoodleSpell

You can now add your child's weekly spelling list as a Custom Extra in DoodleSpell

Written by Lydia Carnegie
Updated over a week ago

Parent Dashboard guide

A guide to help you navigate the Parent Dashboard

Written by Lydia Carnegie
Updated yesterday

Deleting an Account

I wish to delete an account as my child no longer uses it or I created it by mistake

Written by Lydia Carnegie
Updated yesterday

How do I Switch from a Monthly to an Annual or Lifetime Subscription

I would like to change subscriptions from a monthly to an annual, or annual to a monthly.

Written by Lydia Carnegie
Updated yesterday

Adding an Additional Child to Parent Account

What to do if you want to add another child to an existing Parent Account

Written by Lydia Carnegie
Updated yesterday

Updating a Child's Details

If you have forgotten your child's login details you can easily update or or view them via the Parent Dashboard or in the app

Written by Lydia Carnegie
Updated yesterday

How do I Monitor my Child?

Written by Lydia Carnegie
Updated over a week ago

How do I Cancel my Subscription?

I wish to cancel my Doodle subscription

Written by Lydia Carnegie
Updated yesterday

Adding a New Child and New Subscription via the Parent Dashboard

What to do if you want to add a new child or subscription to an existing parent account.

Written by Lydia Carnegie
Updated yesterday

What are the Latest App Versions?

Written by Lydia Carnegie
Updated this week

Linking a child to an existing parent account

Written by Lydia Carnegie
Updated yesterday

Contact Us

Written by Lydia Carnegie
Updated over a week ago

DoodleConnect

Download the parent app to keep an eye on your child's progress

Written by Lydia Carnegie
Updated over a week ago

Reset/forgotten password

If you cannot login using your parent email address

Written by Lydia Carnegie
Updated yesterday

Do I need separate logins for DoodleMaths and DoodleEnglish?

Written by Tom Minor
Updated over a week ago

Locking or unlocking times tables on DoodleTables

Written by Jo
Updated over a week ago

How do I access the Parent Dashboard for DoodleEnglish?

Written by Jo
Updated over a week ago

Mastering DoodleTables

Written by Jo
Updated over a week ago

My child's work programme is too challenging or too easy for them

My child's work programme is too challenging or too easy for them

Written by Kelly Antonowicz
Updated over a week ago

Why have my child's stars disappeared?

Why stars seem to 'disappear' on the Leaderboard

Written by Jo
Updated over a week ago

Healthy usage

My child is in the red overuse section on Doodle

Written by Jo
Updated over a week ago

What is baseline assessment mode, and how can my child complete it?

How to complete setting up your child's account when you are prompted to complete the calibration phase.

Written by Jo
Updated over a week ago

DoodleMaths games

What are games are available in DoodleMaths, and are they age dependent?

Written by Jo
Updated over a week ago

Concept Explanations

Helping your child learn and understand new topics

Written by Jo
Updated over a week ago

When should I help my child?

Written by Tom Minor
Updated over a week ago

How can I reward my child?

Written by Tom Minor
Updated over a week ago

What is a DoodleAge, and what if I think my child’s DoodleAge is wrong?

How DoodleAges are calculated and what to do if you think your child's DoodleAge is wrong

Written by Tom Minor
Updated over a week ago

Completing the calibration process

How to complete setting up your child's account when you are prompted to complete the calibration phase.

Written by Kelly Antonowicz
Updated today

My child has lost their streak

Written by Tom Minor
Updated over a week ago

My child’s school has subscribed to Doodle but my child already has a home user account.

Link your child's school to their home user account.

Written by Tom Minor
Updated yesterday

Switching Between Subjects on the Parent Dashboard

Written by Jo
Updated over a week ago

How to add a home subscription onto a school account

Can my child continue to use their Doodle account after they've left their school?

Written by Jo
Updated yesterday

Can I try the Doodle apps for free?

Written by Tom Minor
Updated over a week ago

What is the Cost of a Subscription?

Written by Tom Minor
Updated over a week ago

How do I cancel my subscription with Apple

Cancel your subscription directly from your Apple device (iPad/iPhone)

Written by Tom Minor
Updated over a week ago

How do I cancel my subscription on an Android phone/tablet?

Cancel your subscription directly from your Google Play Store

Written by Tom Minor
Updated over a week ago

How do I cancel my subscription on an Amazon device?

Cancel your subscription directly in Amazon

Written by Tom Minor
Updated over a week ago

I've upgraded to Premium through the website, so why is the app still showing Basic?

Written by Tom Minor
Updated over a week ago

Adding a Subscription via the Parent Dashboard to an existing child's account

I already have a Doodle account, but I'd like to add a subscription

Written by Lydia Carnegie
Updated yesterday

How Baseline Assessment Works

How the new baseline assessment works in the 2021 versions of DoodleMaths, DoodleEnglish and DoodleSpell

Written by Tom Minor
Updated over a week ago

Changing the Language in the App

What to do if the language is incorrectly set or changed on your child's account

Written by Jo
Updated over a week ago

What devices can I use DoodleMaths/English on?

A list of compatible devices

Written by Jo
Updated over a week ago

Can I use multiple devices?

Written by Tom Minor
Updated over a week ago

Do I need a WiFi connection?

Written by Tom Minor
Updated over a week ago

The currency/language on the app is wrong

How to select the correct country.

Written by Jo
Updated over a week ago

How often are the Doodle apps and dashboards updated?

Written by Tom Minor
Updated over a week ago

Is DoodleMaths GDPR compliant?

Written by Tom Minor
Updated over a week ago

Is my data safe? Who has access to it?

Written by Tom Minor
Updated over a week ago

I'm not sure the app is synchronising between devices or the server.

How to check the app is saving to our server.

Written by Tom Minor
Updated over a week ago