Doodle for Parents

For parents with a home or school subscription

Lydia Carnegie avatar Jo avatar Kelly Antonowicz avatar +1
97 articles in this collection
Written by Lydia Carnegie, Jo, Kelly Antonowicz and 1 other
The Parent Dashboard and DoodleConnect

How to download your child's Doodle progress report

How to print a child's progress report on the Parent Dashboard
Jo avatar
Written by Jo
Updated over a week ago

How can I view my child's progress?

An explanation of the Analyse > Progress page on the Parent Dashboard
Lydia Carnegie avatar
Written by Lydia Carnegie
Updated over a week ago

Monitoring my child's understanding

How to use Analyse > Understanding to monitor my child's understanding of the content they've coverd.
Lydia Carnegie avatar
Written by Lydia Carnegie
Updated over a week ago

Percentiles

Find out more about the Analyse > Progress page of the Parent Dashboard
Lydia Carnegie avatar
Written by Lydia Carnegie
Updated over a week ago

Rewards

Lydia Carnegie avatar
Written by Lydia Carnegie
Updated over a week ago

Notifications

Kelly Antonowicz avatar
Written by Kelly Antonowicz
Updated over a week ago

Adding an Additional Child to Parent Account

What to do if you want to add another child to an existing Parent Account
Lydia Carnegie avatar
Written by Lydia Carnegie
Updated over a week ago

How do I delete Assignments?

Removing Assignments from a child's account via the Parent Dashboard
Jo avatar
Written by Jo
Updated over a week ago

How to view stars for a custom time period

It's easy to look back and view the number of stars earned over a particular time period.
Lydia Carnegie avatar
Written by Lydia Carnegie
Updated over a week ago

Updating a Child's Details

If you have forgotten your child's login details, or can't login, you can easily update or view them via the Parent Dashboard
Lydia Carnegie avatar
Written by Lydia Carnegie
Updated over a week ago

Set up gauge on the Parent Dashboard

Jo avatar
Written by Jo
Updated over a week ago

Deleting an Account

How to delete an account as your child no longer uses it or if you created it by mistake
Lydia Carnegie avatar
Written by Lydia Carnegie
Updated over a week ago

Assignments: setting, analysing and creating custom

How to add Assignments to your child's work programme, monitor their progress and create your very own assignments!
Jo avatar
Written by Jo
Updated over a week ago

How do I Monitor my Child?

Lydia Carnegie avatar
Written by Lydia Carnegie
Updated over a week ago

Reset/forgotten password

If you cannot login using your parent email address
Lydia Carnegie avatar
Written by Lydia Carnegie
Updated over a week ago

DoodleConnect

Download the parent app to keep an eye on your child's progress
Lydia Carnegie avatar
Written by Lydia Carnegie
Updated over a week ago

How do I access the Parent Dashboard for DoodleEnglish?

Jo avatar
Written by Jo
Updated over a week ago

How to add spelling List in DoodleSpell

You can add your child's weekly spelling list as a Custom Assignment in DoodleSpell
Lydia Carnegie avatar
Written by Lydia Carnegie
Updated over a week ago
Supporting your child

Winter Calendar

All the information you need to know about the Winter Calendar
Jo avatar
Written by Jo
Updated over a week ago

How do I report a question in the app?

Noticed a mistake in one of our questions? Let us know!
Lydia Carnegie avatar
Written by Lydia Carnegie
Updated over a week ago

How to access the in-app Help features

What should a learner do if they need help?
Lydia Carnegie avatar
Written by Lydia Carnegie
Updated over a week ago

Doodle Store

Are you looking to order goodies for your top Doodler?
Lydia Carnegie avatar
Written by Lydia Carnegie
Updated over a week ago

Doodle Age and End-of-Year objectives

My child's DoodleAge is above average, but they are working on objectives from the year below.
Lydia Carnegie avatar
Written by Lydia Carnegie
Updated over a week ago

Goals and Targets

How to set goals for your child and track if they're on target to achieve them
Lydia Carnegie avatar
Written by Lydia Carnegie
Updated over a week ago

Where can children view their streak?

Jo avatar
Written by Jo
Updated over a week ago

Motivational features

Find out more about the features and challenges designed to keep your child Doodling and learning
Jo avatar
Written by Jo
Updated over a week ago

Locking or unlocking times tables on DoodleTables

Jo avatar
Written by Jo
Updated over a week ago

Mastering DoodleTables

Jo avatar
Written by Jo
Updated over a week ago

Why have my child's stars disappeared?

Why stars seem to 'disappear' on the Leaderboard
Jo avatar
Written by Jo
Updated over a week ago

Healthy usage

My child is in the red overuse section on Doodle
Jo avatar
Written by Jo
Updated over a week ago

What is Baseline Assessment, and how can my child complete it?

How to complete setting up your child's account when you are prompted to complete the calibration phase.
Jo avatar
Written by Jo
Updated over a week ago

When should I help my child?

Lydia Carnegie avatar
Written by Lydia Carnegie
Updated over a week ago

Concept Explanations

Helping your child learn and understand new topics
Jo avatar
Written by Jo
Updated over a week ago

What is a DoodleAge, and what if I think my child’s DoodleAge is wrong?

How DoodleAges are calculated and what to do if you think your child's DoodleAge is wrong
Lydia Carnegie avatar
Written by Lydia Carnegie
Updated over a week ago

My child has lost their streak

Lydia Carnegie avatar
Written by Lydia Carnegie
Updated over a week ago

My child's work programme is too challenging or too easy for them

My child's work programme is too challenging or too easy for them
Kelly Antonowicz avatar
Written by Kelly Antonowicz
Updated over a week ago

Should I download the Doodle apps or use the browser version?

Jo avatar
Written by Jo
Updated over a week ago
Subscriptions

Refer a Friend

Doodle's referral scheme
Jo avatar
Written by Jo
Updated over a week ago

My payment failed, what can I do?

What to do if your subscription payment was unsuccessful
Jo avatar
Written by Jo
Updated over a week ago

Cancelling subscription through a third party app provider

How to cancel a subscription if it is taken out through a third party app provider
Lydia Carnegie avatar
Written by Lydia Carnegie
Updated over a week ago

The benefits of a home subscription on top of a school subscription

Find out more about all the amazing features you can access when adding a home subscription onto your child's school account!
Lydia Carnegie avatar
Written by Lydia Carnegie
Updated over a week ago

How do I cancel my subscription taken out with Apple, Google or Amazon?

Cancelling a subscription through external app providers
Lydia Carnegie avatar
Written by Lydia Carnegie
Updated over a week ago

How do I Switch from a Monthly to an Annual Subscription

I would like to change subscriptions from a monthly to an annual, or annual to a monthly.
Lydia Carnegie avatar
Written by Lydia Carnegie
Updated over a week ago

How do I Cancel my Subscription?

I wish to cancel my Doodle subscription
Lydia Carnegie avatar
Written by Lydia Carnegie
Updated over a week ago

Updating Card Details

I need to update my existing card details, or add/remove a card
Lydia Carnegie avatar
Written by Lydia Carnegie
Updated over a week ago

What does full and limited access mean?

The difference between a free account and an account with a subscription
Jo avatar
Written by Jo
Updated over a week ago

Adding a New Child and New Subscription via the Parent Dashboard

What to do if you want to add a new child or subscription to an existing parent account.
Lydia Carnegie avatar
Written by Lydia Carnegie
Updated over a week ago

Switching Between Subjects on the Parent Dashboard

Jo avatar
Written by Jo
Updated over a week ago

How to add a home subscription onto a school account

Can my child continue to use their Doodle account after they've left their school?
Jo avatar
Written by Jo
Updated over a week ago

Can I try the Doodle apps before purchasing?

Lydia Carnegie avatar
Written by Lydia Carnegie
Updated over a week ago

What is the Cost of a Subscription?

Details of the price of our subscriptions
Lydia Carnegie avatar
Written by Lydia Carnegie
Updated over a week ago

How do I cancel my subscription with Apple

Cancel your subscription directly from your Apple device (iPad/iPhone)
Lydia Carnegie avatar
Written by Lydia Carnegie
Updated over a week ago

How do I cancel my subscription on an Android phone/tablet?

Cancel your subscription directly from your Google Play Store
Lydia Carnegie avatar
Written by Lydia Carnegie
Updated over a week ago

How do I cancel my subscription on an Amazon device?

Cancel your subscription directly in Amazon
Lydia Carnegie avatar
Written by Lydia Carnegie
Updated over a week ago

I've upgraded to full access through the website, so why is the app still showing restricted access?

Lydia Carnegie avatar
Written by Lydia Carnegie
Updated over a week ago

Adding a Subscription via the Parent Dashboard to an existing child's account

I already have a Doodle account, but I'd like to add a subscription
Lydia Carnegie avatar
Written by Lydia Carnegie
Updated over a week ago
Technical information

How do I make the web versions of Doodle full screen?

How do I make the web versions of Doodle full screen?
Lydia Carnegie avatar
Written by Lydia Carnegie
Updated over a week ago

Downloading curriculum content

Why is the app asking me to download curriculum content?
Lydia Carnegie avatar
Written by Lydia Carnegie
Updated over a week ago

How do I download the Doodle Learning apps to a Kindle Fire tablet?

Download DoodleMaths, DoodleEnglish, DoodleSpell and DoodleTables without changing to an adult profile
Jo avatar
Written by Jo
Updated over a week ago

How to clear cookies and cache

If you're having any problems with the browser versions of our programmes, please try the following troubleshooting tips!
Lydia Carnegie avatar
Written by Lydia Carnegie
Updated over a week ago

How to set automatic app updates on your device

How to set automatic app updates on your device
Lydia Carnegie avatar
Written by Lydia Carnegie
Updated over a week ago

Changing the Language in the App

What to do if the language is incorrectly set or changed on your child's account
Jo avatar
Written by Jo
Updated over a week ago

There is no sound on Doodle

What to do if you can't hear the question being read or sounds effects in the app
Jo avatar
Written by Jo
Updated over a week ago

Can I use multiple devices?

Lydia Carnegie avatar
Written by Lydia Carnegie
Updated over a week ago

Do I need a WiFi connection?

Lydia Carnegie avatar
Written by Lydia Carnegie
Updated over a week ago

The currency/language on the app is wrong

How to select the correct country.
Jo avatar
Written by Jo
Updated over a week ago

How often are the Doodle apps and dashboards updated?

Lydia Carnegie avatar
Written by Lydia Carnegie
Updated over a week ago

I'm not sure the app is synchronising between devices or the server.

How to check the app is saving to our server.
Lydia Carnegie avatar
Written by Lydia Carnegie
Updated over a week ago

Runtime Error

What to do if you see a runtime error when using the app
Lydia Carnegie avatar
Written by Lydia Carnegie
Updated over a week ago

Clearing Cache Data

What to do if uninstalling and reinstalling the app hasn't worked.
Lydia Carnegie avatar
Written by Lydia Carnegie
Updated over a week ago