DoodleCoaching

The Coaching platform is not running smoothly

What to check if the programme is not running correctly in the Coaching sessions

Written by Coaching Admin
Updated over a week ago

The Coach is not able to hear my child

How to resolve sound and audio issues in the Coaching platform

Written by Coaching Admin
Updated over a week ago

The ‘Join session’ button is not letting me access the Coaching area

I cannot access the Coaching session

Written by Coaching Admin
Updated over a week ago

I am not able to see my video or be heard on the Coaching platform

How to ensure your camera and microphone settings are enabled for the Coaching platform

Written by Coaching Admin
Updated over a week ago

Complaints Procedure and Policy

What to do in the case of a complaint with DoodleCoaching

Written by Lydia Carnegie
Updated over a week ago

Incident Policy

Our commitment to ensure that any incident of concern is reported and investigated appropriately

Written by Lydia Carnegie
Updated over a week ago

Online Safety and Behaviour Policy

Our commitments to ensure that all children, families and coaches can engage in our Coaching programme safely and without disruption

Written by Lydia Carnegie
Updated over a week ago

Safeguarding Policy and Procedures

Our commitments to ensure that all children, families and staff are protected from any form of abuse and can engage in our programmes safely

Written by Lydia Carnegie
Updated over a week ago

Disability, Special Education and Additional Needs Policy

How we aim to ensure that all children are able to benefit from our DoodleCoaching programme

Written by Lydia Carnegie
Updated over a week ago

Equal Opportunity Policy

Our policy explaining our commitment to ensuring all children are able to access our product

Written by Lydia Carnegie
Updated over a week ago

My child's school have stopped subscribing to DoodleMaths but my child is enrolled in DoodleCoaching

What to do if your child's school subscription ends while they are enrolled in the DoodleCoaching programme

Written by Lydia Carnegie
Updated over a week ago

How do I prepare for my child's DoodleCoaching session?

What needs to be completed or prepared before a DoodleCoaching session?

Written by Lydia Carnegie
Updated over a week ago

How do I cancel my DoodleCoaching subscription?

Instructions for cancelling DoodleCoaching subscriptions

Written by Lydia Carnegie
Updated over a week ago

I need to change the DoodleCoaching group my child attends

What to do if your child can no longer attend the DoodleCoaching group that your child is enrolled in?

Written by Lydia Carnegie
Updated over a week ago

I have not received my DoodleCoaching resources pack and journal

What to do if your child is due to start their DoodleCoaching session and have not yet received their journal?

Written by Lydia Carnegie
Updated over a week ago

What happens if my child cannot attend the DoodleCoaching session?

What to do if your child is ill or away on holiday at the time of the DoodleCoaching session?

Written by Lydia Carnegie
Updated over a week ago

What times will the Coaching sessions be run?

When will DoodleCoaching sessions be available?

Written by Lydia Carnegie
Updated over a week ago

How do I enrol my child in DoodleCoaching?

Getting started with DoodleCoaching

Written by Lydia Carnegie
Updated over a week ago

How much does DoodleCoaching cost?

What is the cost of DoodleCoaching?

Written by Lydia Carnegie
Updated over a week ago

How will DoodleCoaching benefit my child?

The benefits of DoodleCoaching

Written by Lydia Carnegie
Updated over a week ago

What is DoodleCoaching?

An introduction to DoodleCoaching

Written by Lydia Carnegie
Updated over a week ago