# Doodle Help Centre

> Advice and Support from the DoodleTeam

## Updates and news from Doodle

- [Doodle's latest app versions](https://help.doodlelearning.com/en/articles/6721822-doodle-s-latest-app-versions.md): Am I using the correct app version?
- [Parent Dashboard - Set different types of assignments](https://help.doodlelearning.com/en/articles/13600533-parent-dashboard-set-different-types-of-assignments.md): Check out our new and improved options for setting Assignments 🎉
- [Parent - Doodle Baseline Assessment Data](https://help.doodlelearning.com/en/articles/13762082-parent-doodle-baseline-assessment-data.md): Everything you need to know about using the Doodle baseline assessment page on the Parent Dashboard!
- [Challenge for parents](https://help.doodlelearning.com/en/articles/11478500-challenge-for-parents.md): Find out about the Summer Challenge 2026

## Doodle for Teachers

- [Teacher Dashboard - Set different types of assignments](https://help.doodlelearning.com/en/articles/13600409-teacher-dashboard-set-different-types-of-assignments.md): Check out our new and improved Set Assignments modal 🎉
- [Challenge for Schools](https://help.doodlelearning.com/en/articles/11331784-challenge-for-schools.md): Everything you need to know about the Summer Challenge 2026!
- [🌟 Teacher Dashboard New Feature - Reporting Hub 🌟](https://help.doodlelearning.com/en/articles/15702265-teacher-dashboard-new-feature-reporting-hub.md)
- [Teachers - Back to School Competition 2026! 🎉](https://help.doodlelearning.com/en/articles/8260536-teachers-back-to-school-competition-2026.md): Everything you need to know about this September's competition!
- [Transitioning from Trial to Subscription](https://help.doodlelearning.com/en/articles/11792070-transitioning-from-trial-to-subscription.md): Set your classes up for success as you move beyond the trial period
- [Setting Doodle up at your school](https://help.doodlelearning.com/en/articles/8177451-setting-doodle-up-at-your-school.md): How to ensure you can get set up with Doodle in a few simple steps!
- [Creating a new class and adding students](https://help.doodlelearning.com/en/articles/4539276-creating-a-new-class-and-adding-students.md): Adding a new class and new student accounts via the Teacher Dashboard.
- [How to have groups of students within a class](https://help.doodlelearning.com/en/articles/6125155-how-to-have-groups-of-students-within-a-class.md): How to assign children to multiple classes
- [Creating student accounts](https://help.doodlelearning.com/en/articles/8263336-creating-student-accounts.md): How to quickly create student accounts via the Teacher Dashboard in just a few clicks!
- [White-listing](https://help.doodlelearning.com/en/articles/3482362-white-listing.md): If you're having connection problems at school, it may be due to a whitelisting error.
- [What are the latest app versions?](https://help.doodlelearning.com/en/articles/6738348-what-are-the-latest-app-versions.md)
- [First login for students with a class code](https://help.doodlelearning.com/en/articles/5499857-first-login-for-students-with-a-class-code.md)
- [First login for student using school generated username and password](https://help.doodlelearning.com/en/articles/5499724-first-login-for-student-using-school-generated-username-and-password.md)
- [A student in my class does not have premium access](https://help.doodlelearning.com/en/articles/5598673-a-student-in-my-class-does-not-have-premium-access.md): We have a school subscription but the student is being asked to upgrade and pay for a subscription in order to Doodle.
- [How parents can create a parent account and link to their child's school account](https://help.doodlelearning.com/en/articles/8587423-how-parents-can-create-a-parent-account-and-link-to-their-child-s-school-account.md)
- [Should I download the Doodle apps or use the browser version?](https://help.doodlelearning.com/en/articles/4456009-should-i-download-the-doodle-apps-or-use-the-browser-version.md)
- [Support for teachers joining a school that uses Doodle](https://help.doodlelearning.com/en/articles/11064928-support-for-teachers-joining-a-school-that-uses-doodle.md): Everything you need to know to get you started with Doodle
- [Making the most of your Teacher Test Account](https://help.doodlelearning.com/en/articles/12157551-making-the-most-of-your-teacher-test-account.md)
- [Student's account does not have a subscription](https://help.doodlelearning.com/en/articles/8421174-student-s-account-does-not-have-a-subscription.md): What to do if a student is being asked to pay and take out a subscription but they should have a school subscription.
- [Parents contacting for support](https://help.doodlelearning.com/en/articles/8424130-parents-contacting-for-support.md): Who can help parents contacting for support with using Doodle?
- [Student's work is not showing on the Teacher Dashboard](https://help.doodlelearning.com/en/articles/8424148-student-s-work-is-not-showing-on-the-teacher-dashboard.md): My student is completing Doodle but I can't see it on the Teacher Dashboard in Work Programmes \> View Effort
- [My student\(s\) can't login](https://help.doodlelearning.com/en/articles/8425435-my-student-s-can-t-login.md): What to do if your students are receiving incorrect login error messages when trying to access Doodle
- [How to Access or Re-Download Student Login Slips and Cards](https://help.doodlelearning.com/en/articles/8425493-how-to-access-or-re-download-student-login-slips-and-cards.md): Can’t Find the Login Slips? Steps to Re-Download
- [Teachers - How to set a baseline assessment for an individual student](https://help.doodlelearning.com/en/articles/8439305-teachers-how-to-set-a-baseline-assessment-for-an-individual-student.md): What to do if you want to set a baseline assessment for just one student rather than the whole class.
- [How can I update my classes for the new school year](https://help.doodlelearning.com/en/articles/11163707-how-can-i-update-my-classes-for-the-new-school-year.md): Everything you need to know about preparing your classes ready for the new school year!
- [Our classes are mixed - how do I manage classes for the new school year?](https://help.doodlelearning.com/en/articles/12148260-our-classes-are-mixed-how-do-i-manage-classes-for-the-new-school-year.md)
- [DoodleShop for schools](https://help.doodlelearning.com/en/articles/5792464-doodleshop-for-schools.md): Celebrate your pupils' achievements with exclusive Doodle merchandise!
- [Can I try the Doodle apps in my school?](https://help.doodlelearning.com/en/articles/2953500-can-i-try-the-doodle-apps-in-my-school.md)
- [Teachers - How does Doodle work?](https://help.doodlelearning.com/en/articles/2953427-teachers-how-does-doodle-work.md)
- [Do I need separate logins for DoodleMaths, DoodleEnglish, DoodleTables and DoodleSpell?](https://help.doodlelearning.com/en/articles/2908138-do-i-need-separate-logins-for-doodlemaths-doodleenglish-doodletables-and-doodlespell.md)
- [Pricing for Schools](https://help.doodlelearning.com/en/articles/2953506-pricing-for-schools.md): How much does Doodle cost for schools?
- [Teachers - Doodle referral scheme](https://help.doodlelearning.com/en/articles/8094640-teachers-doodle-referral-scheme.md): Refer a school to Doodle and enjoy a treat on us!
- [Teachers - DoodleEnglish Refresh!](https://help.doodlelearning.com/en/articles/10826005-teachers-doodleenglish-refresh.md)
- [How to Set Up Intervention Groups with DoodleLearning \(and Why It Works!\)](https://help.doodlelearning.com/en/articles/12829818-how-to-set-up-intervention-groups-with-doodlelearning-and-why-it-works.md)
- [What is the Teacher Dashboard?](https://help.doodlelearning.com/en/articles/2953539-what-is-the-teacher-dashboard.md): An overview of the Teacher Dashboard
- [How do I access the Teacher Dashboard for DoodleEnglish/Spell?](https://help.doodlelearning.com/en/articles/3905973-how-do-i-access-the-teacher-dashboard-for-doodleenglish-spell.md): Learn how to access the Teacher Dashboard for DoodleEnglish and DoodleSpell, including where to log in and how to switch between accounts.
- [Teacher Dashboard - Notifications](https://help.doodlelearning.com/en/articles/4413290-teacher-dashboard-notifications.md)
- [Teacher Dashboard - Linked Students](https://help.doodlelearning.com/en/articles/3224342-teacher-dashboard-linked-students.md): We are starting with Doodle, but some children already have a Doodle home subscription or a subscription from a previous school.
- [Teachers - Switching Between Subjects on the Teacher Dashboard](https://help.doodlelearning.com/en/articles/4413380-teachers-switching-between-subjects-on-the-teacher-dashboard.md)
- [Teachers - How to link a student's home account to a school](https://help.doodlelearning.com/en/articles/4455891-teachers-how-to-link-a-student-s-home-account-to-a-school.md): A student wants the school to adopt their home account
- [Teachers - Duplicate account name warnings](https://help.doodlelearning.com/en/articles/6309441-teachers-duplicate-account-name-warnings.md): What to do if you see a duplicate account name warning when adding a student account on the Teacher Dashboard
- [Teachers - Rewards](https://help.doodlelearning.com/en/articles/6003598-teachers-rewards.md): This covers how to create, edit and set Rewards from the Teacher Dashboard as well as Rewards from a student's perspective
- [How do I move a student to a different class?](https://help.doodlelearning.com/en/articles/4539266-how-do-i-move-a-student-to-a-different-class.md): How to update your classes on the Teacher Dashboard
- [Managing Student Logins: Regenerating Slips and Passwords](https://help.doodlelearning.com/en/articles/3368270-managing-student-logins-regenerating-slips-and-passwords.md): Can I view or reset a student's password if they forget it?
- [Teachers - Changing a student's username or password](https://help.doodlelearning.com/en/articles/3224129-teachers-changing-a-student-s-username-or-password.md): How to change an individual student's password or username to one of your choosing
- [Teachers - My Friends Settings](https://help.doodlelearning.com/en/articles/4421760-teachers-my-friends-settings.md): To change any of the friends settings for your students, please follow these steps.
- [Reinstating a student's streak on the Teacher Dashboard](https://help.doodlelearning.com/en/articles/7986637-reinstating-a-student-s-streak-on-the-teacher-dashboard.md): Has your student accidentally broken their streak? Not to worry - reinstating a streak is super simple to action from the Teacher Dashboard.
- [Teachers - How to change student details](https://help.doodlelearning.com/en/articles/6479009-teachers-how-to-change-student-details.md): Edit student information on the Teacher Dashboard
- [How to archive student accounts](https://help.doodlelearning.com/en/articles/9178038-how-to-archive-student-accounts.md): How to remove students who have left the school and what to do if you archive a student by mistake.
- [How to remove a student/students from a class](https://help.doodlelearning.com/en/articles/10702040-how-to-remove-a-student-students-from-a-class.md): We've made it really easy for you to bulk remove students from a class!
- [How to edit Classes](https://help.doodlelearning.com/en/articles/9179618-how-to-edit-classes.md)
- [Work programmes - View Understanding](https://help.doodlelearning.com/en/articles/5522709-work-programmes-view-understanding.md): How to use the Work programmes - View understanding page to monitor your students' progress.
- [Work programmes - View progress](https://help.doodlelearning.com/en/articles/5522689-work-programmes-view-progress.md): How to use the View progress page to track students' progress
- [Work programmes - View effort](https://help.doodlelearning.com/en/articles/5522684-work-programmes-view-effort.md): How to use the View Effort page to track students' progress
- [Teachers – My Student Is Finding Their Work Programme Too Easy or Too Difficult](https://help.doodlelearning.com/en/articles/3357792-teachers-my-student-is-finding-their-work-programme-too-easy-or-too-difficult.md): If the student is finding things too easy or too difficult you need to set a new baseline assessment
- [Teachers - What is Baseline Assessment and How Do I Set One?](https://help.doodlelearning.com/en/articles/5173419-teachers-what-is-baseline-assessment-and-how-do-i-set-one.md)
- [Teachers - How to see if my students have any Tricky Questions saved?](https://help.doodlelearning.com/en/articles/5950646-teachers-how-to-see-if-my-students-have-any-tricky-questions-saved.md): You can view students' Tricky Questions on the app and on the Teacher Dashboard
- [Teachers - Understanding the Target Zone in Doodle](https://help.doodlelearning.com/en/articles/5522500-teachers-understanding-the-target-zone-in-doodle.md): What is the target zone?
- [Teachers - DoodleAge and End-of-year objectives](https://help.doodlelearning.com/en/articles/7030111-teachers-doodleage-and-end-of-year-objectives.md): My student's DoodleAge is above average, but they are working on objectives from the year below - is that normal?
- [Teachers - How to view student's streak & streak saver usage](https://help.doodlelearning.com/en/articles/9230373-teachers-how-to-view-student-s-streak-streak-saver-usage.md): How to see if a student has used a streak saver on the Teacher Dashboard
- [Teachers - How to view which times tables my students have mastered](https://help.doodlelearning.com/en/articles/9399566-teachers-how-to-view-which-times-tables-my-students-have-mastered.md): Quick guide to viewing DoodleTables in the Teacher Dashboard
- [View Effort - Time Spent on Doodle](https://help.doodlelearning.com/en/articles/11018954-view-effort-time-spent-on-doodle.md)
- [How to download your student's Doodle progress report](https://help.doodlelearning.com/en/articles/10249053-how-to-download-your-student-s-doodle-progress-report.md)
- [Doodle baseline assessment data](https://help.doodlelearning.com/en/articles/11848511-doodle-baseline-assessment-data.md): Everything you need to know about using the Doodle baseline assessment page!
- [Teachers - Assignments](https://help.doodlelearning.com/en/articles/3209894-teachers-assignments.md): How to add Assignments via the app and on the Teacher Dashboard
- [Teachers - Analysing Assignments](https://help.doodlelearning.com/en/articles/6212054-teachers-analysing-assignments.md): Once you’ve set an Assignment you can monitor your class' progress and analyse how they’ve got on.
- [Teachers - Deleting Assignments](https://help.doodlelearning.com/en/articles/6212083-teachers-deleting-assignments.md): Added an Assignment by mistake? Don't worry! It's quick and easy to remove.
- [Teachers - How do I view Assignment questions on the Teacher Dashboard before I set them?](https://help.doodlelearning.com/en/articles/4283674-teachers-how-do-i-view-assignment-questions-on-the-teacher-dashboard-before-i-set-them.md)
- [Teachers - How to add spelling lists in DoodleSpell](https://help.doodlelearning.com/en/articles/8149717-teachers-how-to-add-spelling-lists-in-doodlespell.md): You can add your students' weekly spelling list as a Custom Assignment in DoodleSpell!
- [DoodleSpell Assignments](https://help.doodlelearning.com/en/articles/9984985-doodlespell-assignments.md): A guide for teachers on how DoodleSpell Assignments work
- [Teachers - Create your own Assignments](https://help.doodlelearning.com/en/articles/11136474-teachers-create-your-own-assignments.md): Set custom assignments to support the needs of individual students
- [Assignment only reading comprehensions - for teachers](https://help.doodlelearning.com/en/articles/10825968-assignment-only-reading-comprehensions-for-teachers.md)
- [Teacher PINs and Restricted Features](https://help.doodlelearning.com/en/articles/8057821-teacher-pins-and-restricted-features.md): Why do you need to set a Teacher PIN?
- [How to create and manage your Teacher PIN](https://help.doodlelearning.com/en/articles/7907812-how-to-create-and-manage-your-teacher-pin.md): Learn how to create and manage your Teacher PIN, including what it’s used for and how to update it to securely access restricted areas of a student’s account.
- [How to connect your teacher account to specific classes](https://help.doodlelearning.com/en/articles/9177857-how-to-connect-your-teacher-account-to-specific-classes.md): The steps to take to link or unlink yourself to your classes
- [How to manage teacher accounts](https://help.doodlelearning.com/en/articles/9178127-how-to-manage-teacher-accounts.md): How to add/remove teachers and edit their role.
- [Downloading curriculum content](https://help.doodlelearning.com/en/articles/5306886-downloading-curriculum-content.md): Why is the app asking me to download curriculum content?
- [There is no sound on Doodle](https://help.doodlelearning.com/en/articles/5300048-there-is-no-sound-on-doodle.md): What to do if you can't hear the question being read or sounds effects in the app
- [Runtime Error](https://help.doodlelearning.com/en/articles/5269041-runtime-error.md): What to do if you see a runtime error
- [Can students use multiple devices?](https://help.doodlelearning.com/en/articles/2953520-can-students-use-multiple-devices.md): How to ensure students can use multiple devices.
- [For Teachers - Does Doodle require a WiFi connection?](https://help.doodlelearning.com/en/articles/2953535-for-teachers-does-doodle-require-a-wifi-connection.md): Everything you need to know about how Doodle works offline and online.
- [I'm having connection problems at school. What should I do?](https://help.doodlelearning.com/en/articles/2912307-i-m-having-connection-problems-at-school-what-should-i-do.md): Troubleshoot network issues at school including whitelisting
- [I'm not sure the app is synchronising between devices or the server.](https://help.doodlelearning.com/en/articles/2945866-i-m-not-sure-the-app-is-synchronising-between-devices-or-the-server.md): How to check the app is saving to our server.
- [How often are the Doodle apps and dashboards updated?](https://help.doodlelearning.com/en/articles/2912521-how-often-are-the-doodle-apps-and-dashboards-updated.md)
- [Doodle's Diagnostic Tool](https://help.doodlelearning.com/en/articles/9459599-doodle-s-diagnostic-tool.md): How to check Doodle will perform optimally at your school
- [Doodle is for...Ofsted](https://help.doodlelearning.com/en/articles/5988048-doodle-is-for-ofsted.md)
- [Doodle is for...Homework](https://help.doodlelearning.com/en/articles/5768319-doodle-is-for-homework.md): How can Doodle be used as a homework solution in schools?
- [Doodle is for... Differentiation](https://help.doodlelearning.com/en/articles/5749515-doodle-is-for-differentiation.md): How can Doodle be used for differentiation?
- [Doodle is for...Intervention](https://help.doodlelearning.com/en/articles/5768333-doodle-is-for-intervention.md): How can Doodle be used to support intervention in schools?
- [Doodle is for...Assessment and Data Meetings](https://help.doodlelearning.com/en/articles/5768331-doodle-is-for-assessment-and-data-meetings.md): How can Doodle be used for assessment and data meetings in your school?
- [Doodle is for...Handover](https://help.doodlelearning.com/en/articles/5768335-doodle-is-for-handover.md): How can Doodle be used during handover to new teachers or schools?
- [Doodle is for...Report Writing](https://help.doodlelearning.com/en/articles/5749506-doodle-is-for-report-writing.md): How can Doodle be used to help with report writing?
- [Doodle is for...Reviewing Learning](https://help.doodlelearning.com/en/articles/5768317-doodle-is-for-reviewing-learning.md): How can Doodle be used for students to review their learning?
- [Doodle is for...Scaffolding](https://help.doodlelearning.com/en/articles/5768315-doodle-is-for-scaffolding.md): How does Doodle support pre-teaching and scaffolding?
- [How DoodleLearning Supports Children with Dyslexia: A Guide for Parents](https://help.doodlelearning.com/en/articles/12808893-how-doodlelearning-supports-children-with-dyslexia-a-guide-for-parents.md)
- [How DoodleLearning Supports Children with Dyslexia: A Guide for Educators](https://help.doodlelearning.com/en/articles/12808897-how-doodlelearning-supports-children-with-dyslexia-a-guide-for-educators.md)
- [How DoodleLearning Supports Children with Dyscalculia: A Guide for Educators](https://help.doodlelearning.com/en/articles/12808828-how-doodlelearning-supports-children-with-dyscalculia-a-guide-for-educators.md)
- [How DoodleLearning Supports Children with Dyspraxia: A Guide for Parents](https://help.doodlelearning.com/en/articles/12808566-how-doodlelearning-supports-children-with-dyspraxia-a-guide-for-parents.md)
- [How DoodleLearning Supports Children with Dyspraxia: A Guide for Educators](https://help.doodlelearning.com/en/articles/12809541-how-doodlelearning-supports-children-with-dyspraxia-a-guide-for-educators.md)
- [How DoodleLearning Supports Children with Dyscalculia: A Guide for Parents](https://help.doodlelearning.com/en/articles/12808820-how-doodlelearning-supports-children-with-dyscalculia-a-guide-for-parents.md)
- [Ideas for funding Doodle in your school](https://help.doodlelearning.com/en/articles/5917596-ideas-for-funding-doodle-in-your-school.md): Learn about the different funding options available to help your school introduce Doodle, from PTA fundraising to school budgets and grants.
- [Doodle Champion](https://help.doodlelearning.com/en/articles/6348525-doodle-champion.md): Do you have what it takes to claim the title of Doodle Champion at your school?
- [Parental Engagement Ideas](https://help.doodlelearning.com/en/articles/6099943-parental-engagement-ideas.md): Discover quick and effective ways to involve parents in their child’s Doodle journey—boosting motivation and learning at home.
- [Top Doodlers - celebrating success!](https://help.doodlelearning.com/en/articles/4201363-top-doodlers-celebrating-success.md): Recognising Effort, Encouraging Progress, and Making Learning Fun!
- [Teacher engagement](https://help.doodlelearning.com/en/articles/8587453-teacher-engagement.md): Discover quick tips and tools to help teachers confidently use Doodle and embed it into everyday classroom routines.
- [Teacher Dashboard - Resources](https://help.doodlelearning.com/en/articles/5522723-teacher-dashboard-resources.md): Everything You Need: Parent Letters, Launch Kits, and Classroom Tools

## Thinking of joining Doodle

- [Who chooses Doodle?](https://help.doodlelearning.com/en/articles/9031571-who-chooses-doodle.md): Is Doodle the right learning tool for you?
- [Why do parents and children love Doodle?](https://help.doodlelearning.com/en/articles/9037310-why-do-parents-and-children-love-doodle.md): Raving Fan testimonials for DoodleLearning
- [Why choose Doodle?](https://help.doodlelearning.com/en/articles/9037713-why-choose-doodle.md): Discover how Doodle supports learning through short, daily practice, engaging activities, and easy-to-use tools to track progress and stay involved.
- [How will Doodle help my child?](https://help.doodlelearning.com/en/articles/9037705-how-will-doodle-help-my-child.md): What are the benefits of using Doodle?

## Getting Started for Parents

- [Home Educating and Doodle - Getting Started](https://help.doodlelearning.com/en/articles/9230390-home-educating-and-doodle-getting-started.md): Using Doodle to support home education
- [How does Doodle work?](https://help.doodlelearning.com/en/articles/8644426-how-does-doodle-work.md): What to expect from Doodle
- [How do I create a parent account?](https://help.doodlelearning.com/en/articles/5411562-how-do-i-create-a-parent-account.md): The first step in getting started as a home user
- [How do I create a single child or family account?](https://help.doodlelearning.com/en/articles/8612654-how-do-i-create-a-single-child-or-family-account.md): What to do if you want to add a new child or multiple children to your parent account
- [How do I add a new subscription?](https://help.doodlelearning.com/en/articles/3215943-how-do-i-add-a-new-subscription.md): What to do if you want to add a subscription to an existing parent account
- [How can my child access and log in to Doodle?](https://help.doodlelearning.com/en/articles/6738339-how-can-my-child-access-and-log-in-to-doodle.md): Should I download the Doodle apps or use the browser versions? What are the log in options?
- [Introducing Doodle to your child](https://help.doodlelearning.com/en/articles/8644997-introducing-doodle-to-your-child.md): Help your child get started with Doodle and build positive daily learning habits.
- [What can I expect from my child's very first baseline assessment?](https://help.doodlelearning.com/en/articles/8592689-what-can-i-expect-from-my-child-s-very-first-baseline-assessment.md): Everything you need to know about your child's initial baseline assessment
- [How can I begin to monitor and track my child's Doodling?](https://help.doodlelearning.com/en/articles/8592702-how-can-i-begin-to-monitor-and-track-my-child-s-doodling.md): Track your child's Doodle progress and achievements using the Parent Dashboard and DoodleConnect app.
- [Set up gauge on the Parent Dashboard](https://help.doodlelearning.com/en/articles/3992696-set-up-gauge-on-the-parent-dashboard.md): Complete three simple steps to get started with Doodle
- [Making the most of your free trial](https://help.doodlelearning.com/en/articles/8645163-making-the-most-of-your-free-trial.md): How to make the most out of unlimited premium access
- [Ensuring Doodle runs smoothly on your mobile devices at home](https://help.doodlelearning.com/en/articles/8925927-ensuring-doodle-runs-smoothly-on-your-mobile-devices-at-home.md): How to receive an optimal user experience at home
- [Launching Doodle at home](https://help.doodlelearning.com/en/articles/10393104-launching-doodle-at-home.md): How to ensure you can get set up with Doodle at home in a few simple steps!
- [My child's school has subscribed to Doodle!](https://help.doodlelearning.com/en/articles/8687843-my-child-s-school-has-subscribed-to-doodle.md): Discover how Doodle creates personalised learning programmes that help children build confidence and make progress every day.
- [How can my child access their school Doodle account?](https://help.doodlelearning.com/en/articles/8687860-how-can-my-child-access-their-school-doodle-account.md): Should I download the Doodle apps or use the browser versions?
- [How do I log in to my child's school Doodle account?](https://help.doodlelearning.com/en/articles/8687875-how-do-i-log-in-to-my-child-s-school-doodle-account.md): How to log in as a parent or student on the DoodleLearning apps and what to do if you've forgotten your login details
- [How do I link my parent email to my child's school account?](https://help.doodlelearning.com/en/articles/5089264-how-do-i-link-my-parent-email-to-my-child-s-school-account.md): Linking a parent email to a child's school account
- [Helping your child engage with Doodle](https://help.doodlelearning.com/en/articles/8687893-helping-your-child-engage-with-doodle.md): Creating a Doodling routine for your child
- [My child is being asked to complete a baseline assessment](https://help.doodlelearning.com/en/articles/8687895-my-child-is-being-asked-to-complete-a-baseline-assessment.md): Everything you need to know about your child's initial baseline assessment
- [Can I monitor and track my child's Doodling alongside the class teacher?](https://help.doodlelearning.com/en/articles/8687918-can-i-monitor-and-track-my-child-s-doodling-alongside-the-class-teacher.md): Staying on top of your child's Doodling
- [My child’s school has subscribed to Doodle, but my child already has a home user account](https://help.doodlelearning.com/en/articles/2892131-my-child-s-school-has-subscribed-to-doodle-but-my-child-already-has-a-home-user-account.md): Link your child's school to their home user account
- [How to link your child's account to their new school](https://help.doodlelearning.com/en/articles/6354298-how-to-link-your-child-s-account-to-their-new-school.md): What to do if your child is moving schools but already has a Doodle account
- [Celebrating my child's success in Doodle](https://help.doodlelearning.com/en/articles/8688015-celebrating-my-child-s-success-in-doodle.md): How can I celebrate my child's Doodling efforts
- [Training for Parents](https://help.doodlelearning.com/en/articles/8879712-training-for-parents.md): A Doodle parent presentation
- [Ensuring Doodle runs smoothly on your mobile devices at home](https://help.doodlelearning.com/en/articles/8926218-ensuring-doodle-runs-smoothly-on-your-mobile-devices-at-home.md): How to receive an optimal user experience at home
- [Parents - Class code](https://help.doodlelearning.com/en/articles/10035195-parents-class-code.md): What are class codes and how do they work?
- [Getting started for parents of school users](https://help.doodlelearning.com/en/articles/8944275-getting-started-for-parents-of-school-users.md)

## How-to for Parents

- [How to get my child to engage with Doodle](https://help.doodlelearning.com/en/articles/8915585-how-to-get-my-child-to-engage-with-doodle.md): Helpful tips on setting a Doodle routine for your child from the very start
- [How to unsubscribe/resubscribe from DoodleLearning emails](https://help.doodlelearning.com/en/articles/9276564-how-to-unsubscribe-resubscribe-from-doodlelearning-emails.md): How to subscribe or unsubscribe from all DoodleLearning emails.
- [How to create a parent account and link it to your child's school account](https://help.doodlelearning.com/en/articles/5394787-how-to-create-a-parent-account-and-link-it-to-your-child-s-school-account.md): Linking a parent account to a child's school account
- [How to view your subscription in the Parent Dashboard](https://help.doodlelearning.com/en/articles/13334879-how-to-view-your-subscription-in-the-parent-dashboard.md)
- [How to make the browser versions of Doodle full screen](https://help.doodlelearning.com/en/articles/5280341-how-to-make-the-browser-versions-of-doodle-full-screen.md): How to switch Doodle into full screen mode on a browser to give your child a larger, distraction free space for learning.
- [How to find a child's username](https://help.doodlelearning.com/en/articles/9921220-how-to-find-a-child-s-username.md)
- [How to update your app](https://help.doodlelearning.com/en/articles/10982057-how-to-update-your-app.md): Instructions for updating DoodleLearning Apps
- [Parents - DoodleEnglish refresh!](https://help.doodlelearning.com/en/articles/10729692-parents-doodleenglish-refresh.md)
- [Assignment only reading comprehensions - for parents](https://help.doodlelearning.com/en/articles/10729699-assignment-only-reading-comprehensions-for-parents.md): Reading comprehensions can now be accessed via Assignments!
- [Streak Saver](https://help.doodlelearning.com/en/articles/9208284-streak-saver.md): How to take a break without losing your streak
- [Parents - How to switch between subjects on the Parent Dashboard](https://help.doodlelearning.com/en/articles/4413390-parents-how-to-switch-between-subjects-on-the-parent-dashboard.md): How to toggle between the different programmes on the Parent Dashboard.
- [How to access the Parent Dashboard for DoodleEnglish?](https://help.doodlelearning.com/en/articles/4413348-how-to-access-the-parent-dashboard-for-doodleenglish.md): Is there a separate Parent Dashboard for DoodleEnglish?
- [How to refer a friend](https://help.doodlelearning.com/en/articles/6772322-how-to-refer-a-friend.md): Doodle's referral scheme for parents
- [How to create or change your parent PIN](https://help.doodlelearning.com/en/articles/7907709-how-to-create-or-change-your-parent-pin.md): What is a parent PIN and how do I change it?
- [How to update your child's details on the Parent Dashboard](https://help.doodlelearning.com/en/articles/3224230-how-to-update-your-child-s-details-on-the-parent-dashboard.md): If you have forgotten your child's login details, or can't log in, you can easily update or view them via the Parent Dashboard
- [How to add an additional child to your parent account](https://help.doodlelearning.com/en/articles/3224546-how-to-add-an-additional-child-to-your-parent-account.md): What to do if you want to add another child to an existing Parent Account
- [How to link my parent login with Apple or Google](https://help.doodlelearning.com/en/articles/5800390-how-to-link-my-parent-login-with-apple-or-google.md): What are my login options?
- [How to delete an account](https://help.doodlelearning.com/en/articles/3224477-how-to-delete-an-account.md): How to delete an account as your child no longer uses it or if you created it by mistake
- [How to reinstate a child's streak on the Parent Dashboard](https://help.doodlelearning.com/en/articles/7986682-how-to-reinstate-a-child-s-streak-on-the-parent-dashboard.md): Has your child accidentally broken their streak? Not to worry, reinstating a streak is super simple to action from the Parent Dashboard.
- [How to view stars for a custom time period](https://help.doodlelearning.com/en/articles/3971456-how-to-view-stars-for-a-custom-time-period.md): It's easy to look back and view the number of stars earned over a particular time period.
- [How to download your child's Doodle progress report](https://help.doodlelearning.com/en/articles/6046476-how-to-download-your-child-s-doodle-progress-report.md): How to print a child's progress report on the Parent Dashboard
- [How to start a new Baseline Assessment](https://help.doodlelearning.com/en/articles/4423354-how-to-start-a-new-baseline-assessment.md): My child's work programme is too challenging or too easy for them
- [Parents - How to set an Assignment](https://help.doodlelearning.com/en/articles/4342367-parents-how-to-set-an-assignment.md): How to add Assignments to your child's work programme
- [How to set a custom assignment](https://help.doodlelearning.com/en/articles/8676368-how-to-set-a-custom-assignment.md): Creating your very own assignments!
- [How to analyse an assignment](https://help.doodlelearning.com/en/articles/8680283-how-to-analyse-an-assignment.md): Learn how to view and understand your child’s assignment results.
- [How to delete an assignment](https://help.doodlelearning.com/en/articles/3597476-how-to-delete-an-assignment.md): Removing Assignments from a child's account via the Parent Dashboard
- [How to view my child's DoodleAge?](https://help.doodlelearning.com/en/articles/9042088-how-to-view-my-child-s-doodleage.md): The two ways in which you can view your child's current DoodleAge
- [How to add spelling lists in DoodleSpell](https://help.doodlelearning.com/en/articles/3310061-how-to-add-spelling-lists-in-doodlespell.md): You can add your child's weekly spelling list as a Custom Assignment in DoodleSpell
- [How to create a custom reward for my child](https://help.doodlelearning.com/en/articles/6003551-how-to-create-a-custom-reward-for-my-child.md): Creating personalised rewards to motivate your child
- [How to switch between children on DoodleConnect](https://help.doodlelearning.com/en/articles/8683967-how-to-switch-between-children-on-doodleconnect.md): Easily switch between children on the DoodleConnect App.
- [How to see if your child has used a streak saver](https://help.doodlelearning.com/en/articles/9230377-how-to-see-if-your-child-has-used-a-streak-saver.md): Viewing a child's streak and streak saver on the Parent Dashboard
- [How to add a subscription via the Parent Dashboard to an existing child's account](https://help.doodlelearning.com/en/articles/3216000-how-to-add-a-subscription-via-the-parent-dashboard-to-an-existing-child-s-account.md): I already have a Doodle account, but I'd like to add a subscription
- [How to add a home subscription onto a school account](https://help.doodlelearning.com/en/articles/4283774-how-to-add-a-home-subscription-onto-a-school-account.md): Can my child continue to use their Doodle account after they've left their school?
- [How to update payment card details](https://help.doodlelearning.com/en/articles/3528030-how-to-update-payment-card-details.md): This article explains how to update, add, or remove your payment card details in the Parent Dashboard.
- [How to cancel my subscription taken out directly through DoodleLearning](https://help.doodlelearning.com/en/articles/3216012-how-to-cancel-my-subscription-taken-out-directly-through-doodlelearning.md): I wish to cancel my Doodle subscription
- [How to cancel my subscription with Apple](https://help.doodlelearning.com/en/articles/2891852-how-to-cancel-my-subscription-with-apple.md): Cancel your subscription directly from your Apple device \(iPad/iPhone\)
- [How to cancel my subscription on an Android phone/tablet](https://help.doodlelearning.com/en/articles/2891962-how-to-cancel-my-subscription-on-an-android-phone-tablet.md): Cancel your subscription directly from your Google Play Store
- [How to cancel my subscription on an Amazon device](https://help.doodlelearning.com/en/articles/2892104-how-to-cancel-my-subscription-on-an-amazon-device.md): Cancel your subscription directly in Amazon
- [How to resubscribe to Doodle](https://help.doodlelearning.com/en/articles/9173926-how-to-resubscribe-to-doodle.md): What to do if you would like to use Doodle again
- [How to delete your parent or family account](https://help.doodlelearning.com/en/articles/9470470-how-to-delete-your-parent-or-family-account.md): How to permanently delete your Doodle account and its associated data
- [Modifying your subscription](https://help.doodlelearning.com/en/articles/9653097-modifying-your-subscription.md): We've made it even easier for you to be able to manage your subscriptions!
- [How do I pay for my subscription using a different currency?](https://help.doodlelearning.com/en/articles/10655943-how-do-i-pay-for-my-subscription-using-a-different-currency.md)

## Best Practice for Parents 

- [How Doodle works](https://help.doodlelearning.com/en/articles/2953418-how-doodle-works.md): An explanation of how Proxima™ creates a work programme tailored to a child's individual needs
- [Parents - How regularly should my children be Doodling?](https://help.doodlelearning.com/en/articles/12531251-parents-how-regularly-should-my-children-be-doodling.md)
- [Monitoring my child's understanding](https://help.doodlelearning.com/en/articles/6104135-monitoring-my-child-s-understanding.md): How to use Analyse \> Understanding to monitor my child's understanding of the content they've covered
- [Viewing your child's progress](https://help.doodlelearning.com/en/articles/6096182-viewing-your-child-s-progress.md): Understand how your child is progressing through the curriculum using the Analyse \> Progress page on the Parent Dashboard.
- [Parents - Goals and Targets](https://help.doodlelearning.com/en/articles/3490980-parents-goals-and-targets.md): How to set goals for your child and track if they're on target to achieve them
- [Achievements & Notifications](https://help.doodlelearning.com/en/articles/4423117-achievements-notifications.md): How to use achievements and notifications to celebrate and encourage Doodling
- [Doodle is for... children who are falling behind](https://help.doodlelearning.com/en/articles/5904134-doodle-is-for-children-who-are-falling-behind.md)
- [Doodle is for... supporting children with SEN](https://help.doodlelearning.com/en/articles/5882661-doodle-is-for-supporting-children-with-sen.md)
- [Doodle is for... the Year 4 multiplication test](https://help.doodlelearning.com/en/articles/5882675-doodle-is-for-the-year-4-multiplication-test.md)
- [Doodle and the 11+ exam](https://help.doodlelearning.com/en/articles/5800095-doodle-and-the-11-exam.md): Helping your child prepare for the 11+ exam
- [Doodle is for...year 6 and beyond](https://help.doodlelearning.com/en/articles/5904148-doodle-is-for-year-6-and-beyond.md)
- [Doodle is for... Home Educating](https://help.doodlelearning.com/en/articles/8644964-doodle-is-for-home-educating.md): Discover how Doodle supports home education with personalised learning. Learn how our curriculum-aligned apps adapt to your child's needs, keep them motivated, and help you track progress with ease.

## FAQs for Parents

- [Can my child message another child in their class?](https://help.doodlelearning.com/en/articles/4325997-can-my-child-message-another-child-in-their-class.md): Learn how children interact with their classmates in Doodle, including how to celebrate achievements safely using thumbs up.
- [Where can children view their streak?](https://help.doodlelearning.com/en/articles/5013284-where-can-children-view-their-streak.md): Learn how your child can view their Doodle streak, restore a missed streak, and use a Streak Saver to protect their progress during breaks from learning
- [How do DoodleSpell Assignments work?](https://help.doodlelearning.com/en/articles/9985105-how-do-doodlespell-assignments-work.md): Everything you need to know about how DoodleSpell Assignments work
- [How does DoodleAge relate to my child's x-a-day?](https://help.doodlelearning.com/en/articles/10265006-how-does-doodleage-relate-to-my-child-s-x-a-day.md): Does DoodleAge affect how many questions my child is given in their x-a-day?
- [What is a concept explanation in DoodleEnglish?](https://help.doodlelearning.com/en/articles/11088342-what-is-a-concept-explanation-in-doodleenglish.md)
- [Doodle's Topic Guides](https://help.doodlelearning.com/en/articles/9491964-doodle-s-topic-guides.md): From multiplication to irrational numbers, master lots of primary maths topics with our easy-to-follow guides!
- [What is the cost of a subscription?](https://help.doodlelearning.com/en/articles/2953428-what-is-the-cost-of-a-subscription.md): Details of the price of our subscriptions
- [What does unlimited and limited access mean?](https://help.doodlelearning.com/en/articles/5358570-what-does-unlimited-and-limited-access-mean.md): The difference between a free account and an account with a subscription
- [What are the benefits of a home subscription on top of a school subscription?](https://help.doodlelearning.com/en/articles/6227711-what-are-the-benefits-of-a-home-subscription-on-top-of-a-school-subscription.md): Find out more about all the amazing features you can access when adding a home subscription onto your child's school account!
- [Lifetime subscriptions FAQs](https://help.doodlelearning.com/en/articles/10102452-lifetime-subscriptions-faqs.md): Got any questions about our lifetime subscriptions?
- [What is DoodleConnect?](https://help.doodlelearning.com/en/articles/5353176-what-is-doodleconnect.md): Download the parent app to keep an eye on your child's progress
- [What are percentiles?](https://help.doodlelearning.com/en/articles/5671611-what-are-percentiles.md): A simple guide to understanding your child’s progress on the Analyse \> Progress page
- [Parents - What is Baseline Assessment?](https://help.doodlelearning.com/en/articles/4338589-parents-what-is-baseline-assessment.md): Read more for lots of information on baseline assessments and how to set one!
- [Parents - What is the difference between DoodleAge and End-of-Year objectives?](https://help.doodlelearning.com/en/articles/3831929-parents-what-is-the-difference-between-doodleage-and-end-of-year-objectives.md): My child's DoodleAge is above average, but they are working on objectives from the year below.
- [Is there a DoodleAge for DoodleTables?](https://help.doodlelearning.com/en/articles/3842729-is-there-a-doodleage-for-doodletables.md): Why is there a 'DoodleAge' for DoodleMaths, DoodleSpell and DoodleEnglish but not DoodleTables?
- [What is a DoodleAge, and what if I think my child’s DoodleAge is wrong?](https://help.doodlelearning.com/en/articles/2882478-what-is-a-doodleage-and-what-if-i-think-my-child-s-doodleage-is-wrong.md): How DoodleAges are calculated and what to do if you think your child's DoodleAge is wrong
- [Is it possible to link multiple parent emails?](https://help.doodlelearning.com/en/articles/8680415-is-it-possible-to-link-multiple-parent-emails.md): Adding multiple emails to a child's account
- [Why am I not receiving emails from DoodleLearning?](https://help.doodlelearning.com/en/articles/9038077-why-am-i-not-receiving-emails-from-doodlelearning.md)

## Kids' Zone 

- [Welcome to Doodle!](https://help.doodlelearning.com/en/articles/9396564-welcome-to-doodle.md): What is DoodleLearning and how can I use the apps? ⭐️
- [How do I log in?](https://help.doodlelearning.com/en/articles/9439806-how-do-i-log-in.md): How to log into DoodleLearning 🔐
- [What is a streak?](https://help.doodlelearning.com/en/articles/9395166-what-is-a-streak.md): What is a streak? ⚡️ How does it work 🤔
- [What is the Learning Zone?](https://help.doodlelearning.com/en/articles/9459781-what-is-the-learning-zone.md): What is the Learning Zone and how do I find it? 🧠
- [Badges Zone](https://help.doodlelearning.com/en/articles/9362084-badges-zone.md): Doodle badges, how do I find them and how can I earn one? 🕵🏽
- [Friends Zone](https://help.doodlelearning.com/en/articles/9460029-friends-zone.md): What is the Friends Zone and how do I find it? 🧑‍🧑‍🧒‍🧒
- [DoodleMaths Games](https://help.doodlelearning.com/en/articles/9460213-doodlemaths-games.md): What games are there in DoodleMaths? 🎲
- [DoodleEnglish Games](https://help.doodlelearning.com/en/articles/9556407-doodleenglish-games.md): What games are there in DoodleEnglish? 🃈
- [DoodleTables](https://help.doodlelearning.com/en/articles/9583011-doodletables.md): What is DoodleTables all about? 🔢
- [My Robot](https://help.doodlelearning.com/en/articles/9440121-my-robot.md): Your DoodleMaths friend! 🤖
- [Printable bits and bobs](https://help.doodlelearning.com/en/articles/9399220-printable-bits-and-bobs.md): Challenge sheets you can print out at home 🏠
- [Help Tools and Features](https://help.doodlelearning.com/en/articles/9595852-help-tools-and-features.md): What help tools and features are there in the apps? 🔍
- [Students - What is a Baseline Assessment?](https://help.doodlelearning.com/en/articles/9743919-students-what-is-a-baseline-assessment.md): What happens when I first sign into DoodleMaths, DoodleEnglish and DoodleSpell, what is a baseline assessment and how does it work? 📝
- [The learning activities in Doodle](https://help.doodlelearning.com/en/articles/5450319-the-learning-activities-in-doodle.md): A description of the different work exercises in the Doodle apps
- [Leaderboard](https://help.doodlelearning.com/en/articles/5051518-leaderboard.md): Where can my children see one another on the leaderboard?
- [Helping your child use Doodle independently](https://help.doodlelearning.com/en/articles/2953485-helping-your-child-use-doodle-independently.md): When should you help your child?
- [DoodleMaths Games](https://help.doodlelearning.com/en/articles/4325864-doodlemaths-games.md): What games are available in DoodleMaths, and are they age dependent?
- [DoodleEnglish Games](https://help.doodlelearning.com/en/articles/8724614-doodleenglish-games.md): Learn more about the games available within the DoodleEnglish Programme
- [DoodleSpell Games](https://help.doodlelearning.com/en/articles/9414446-doodlespell-games.md): What games are available in DoodleSpell, and are they age dependent?
- [Motivational features](https://help.doodlelearning.com/en/articles/4586344-motivational-features.md): Find out more about the features and challenges designed to keep your child Doodling and learning
- [How to use My Robot in DoodleMaths](https://help.doodlelearning.com/en/articles/9159045-how-to-use-my-robot-in-doodlemaths.md): Getting the most out of the robot avatar in DoodleMaths
- [Doodle Avatars](https://help.doodlelearning.com/en/articles/7185794-doodle-avatars.md): Learn more about each of the Doodle app avatars and how they can be used to motivate and engage your child
- [Using Tools in Doodle apps](https://help.doodlelearning.com/en/articles/5253324-using-tools-in-doodle-apps.md): Learn how to use the built-in Tools in DoodleMaths and DoodleEnglish, including the DoodlePad, multiplication square, pen tool and zoom features, to help your child work through questions independe...
- [Adult PINs and Restricted Features](https://help.doodlelearning.com/en/articles/8015651-adult-pins-and-restricted-features.md): Why do you need a PIN to access some areas?
- [Healthy usage](https://help.doodlelearning.com/en/articles/4585599-healthy-usage.md): My child is in the red overuse section or has reached their daily limit on Doodle
- [Badges](https://help.doodlelearning.com/en/articles/5187084-badges.md): What are badges and how are they used to motivate children and celebrate their hard work?
- [Mastering DoodleTables](https://help.doodlelearning.com/en/articles/4598641-mastering-doodletables.md): How can my child 'master' a times table?
- [What is an X-a- day?](https://help.doodlelearning.com/en/articles/10184354-what-is-an-x-a-day.md): Children's daily questions, what are they and how do they work?
- [Revision Mode](https://help.doodlelearning.com/en/articles/11065705-revision-mode.md)
- [Tools](https://help.doodlelearning.com/en/articles/5306849-tools.md): We've developed a variety of tools - like the DoodlePad and multiplication square - to support learners and make Doodle even more effective!
- [Friends features](https://help.doodlelearning.com/en/articles/4345313-friends-features.md): Everything you need to know about the Friends section
- [The app is showing the wrong currency or language](https://help.doodlelearning.com/en/articles/4971841-the-app-is-showing-the-wrong-currency-or-language.md): How to select the correct country
- [Where can children view their streak?](https://help.doodlelearning.com/en/articles/5300041-where-can-children-view-their-streak.md): Children can track their streak within the app to stay consistent with their daily Doodling and keep their motivation high!
- [Badges](https://help.doodlelearning.com/en/articles/5213977-badges.md): Virtual badges are a fun and motivating way to celebrate children's achievements and recognise their hard work!
- [DoodleMaths' concept explanations](https://help.doodlelearning.com/en/articles/8926686-doodlemaths-concept-explanations.md): More information about our new style concept explanations!

## Troubleshooting and Technical Support

- [I'm unable to log into my account](https://help.doodlelearning.com/en/articles/4114716-i-m-unable-to-log-into-my-account.md): I'm being asked to check my username and/or password
- [Parents - Forgotten child/parent password](https://help.doodlelearning.com/en/articles/2971072-parents-forgotten-child-parent-password.md): What to do if you or your child has forgotten their Doodle password.
- [My child has lost their streak](https://help.doodlelearning.com/en/articles/2912298-my-child-has-lost-their-streak.md): Learn how to restore your child’s Doodle streak using the Streak Saver, Parent Dashboard, or support from their teacher.
- [Is my child's work syncing to the server?](https://help.doodlelearning.com/en/articles/8227872-is-my-child-s-work-syncing-to-the-server.md): How to check everything is syncing correctly!
- [Do I need a WiFi connection?](https://help.doodlelearning.com/en/articles/2953484-do-i-need-a-wifi-connection.md): Can my child Doodle offline?
- [Why have my child's stars disappeared?](https://help.doodlelearning.com/en/articles/4598562-why-have-my-child-s-stars-disappeared.md): Why stars seem to 'disappear' on the Leaderboard
- [There is no sound on Doodle](https://help.doodlelearning.com/en/articles/4430321-there-is-no-sound-on-doodle.md): What to do if you can't hear the question being read or sounds effects in the app
- [The currency/language on the app is wrong](https://help.doodlelearning.com/en/articles/4387745-the-currency-language-on-the-app-is-wrong.md): How to select the correct country.
- [Downloading curriculum content](https://help.doodlelearning.com/en/articles/5253375-downloading-curriculum-content.md): Why is the app asking me to download curriculum content?
- [What devices can I use Doodle on?](https://help.doodlelearning.com/en/articles/6721896-what-devices-can-i-use-doodle-on.md): A list of compatible devices
- [Can I use multiple devices?](https://help.doodlelearning.com/en/articles/2953476-can-i-use-multiple-devices.md): Does my child have to Doodle exlusively on one device?
- [How to set automatic app updates on your device](https://help.doodlelearning.com/en/articles/5127292-how-to-set-automatic-app-updates-on-your-device.md): How to set automatic app updates on your device
- [How often are the Doodle apps and dashboards updated?](https://help.doodlelearning.com/en/articles/2912518-how-often-are-the-doodle-apps-and-dashboards-updated.md)
- [How to find the operating system on my device](https://help.doodlelearning.com/en/articles/6721721-how-to-find-the-operating-system-on-my-device.md): We recommend that you keep your device's operating system up to date to ensure optimum running of the Doodle apps.
- [Clearing cache data on your mobile device](https://help.doodlelearning.com/en/articles/3772704-clearing-cache-data-on-your-mobile-device.md): What to do if uninstalling and reinstalling the app hasn't worked
- [Clearing cookies and cache on your laptop or PC](https://help.doodlelearning.com/en/articles/6227738-clearing-cookies-and-cache-on-your-laptop-or-pc.md): If you're having any problems with the browser versions of our programmes, please try the following troubleshooting tips!
- [Runtime Error](https://help.doodlelearning.com/en/articles/3368269-runtime-error.md): What to do if you see a runtime error in the Doodle app
- [How do I download the Doodle Learning apps to a Amazon Fire tablet?](https://help.doodlelearning.com/en/articles/3624458-how-do-i-download-the-doodle-learning-apps-to-a-amazon-fire-tablet.md): Download DoodleMaths, DoodleEnglish, DoodleSpell and DoodleTables without changing to an adult profile
- [I've upgraded to full access through the website, so why is the app still showing restricted access?](https://help.doodlelearning.com/en/articles/2912330-i-ve-upgraded-to-full-access-through-the-website-so-why-is-the-app-still-showing-restricted-access.md): Why is my child unable to access their premium account?
- [How do I find my hidden Apple email address?](https://help.doodlelearning.com/en/articles/8128488-how-do-i-find-my-hidden-apple-email-address.md): Having problems logging in? You may have already signed up for Doodle using Sign in with Apple and selected the Hide My Email option.
- [My payment failed, what can I do?](https://help.doodlelearning.com/en/articles/6007184-my-payment-failed-what-can-i-do.md): What to do if your subscription payment was unsuccessful
- [My account is due to be deleted. How can I reactivate it?](https://help.doodlelearning.com/en/articles/6364538-my-account-is-due-to-be-deleted-how-can-i-reactivate-it.md): Have you accidentally deleted your account or received a deletion email from Doodle?
- [Contact Us](https://help.doodlelearning.com/en/articles/3043699-contact-us.md): How to access our support materials or contact the team.
- [DoodleConnect minimum operating system requirements on iOS](https://help.doodlelearning.com/en/articles/9008772-doodleconnect-minimum-operating-system-requirements-on-ios.md)
- [Doodle's Diagnostics Tool](https://help.doodlelearning.com/en/articles/9454715-doodle-s-diagnostics-tool.md): Our handy new tool to ensure Doodle will run smoothly
- [Data error in DoodleEnglish](https://help.doodlelearning.com/en/articles/11433720-data-error-in-doodleenglish.md)
- [Parent Passwords and PINs](https://help.doodlelearning.com/en/articles/12157941-parent-passwords-and-pins.md): What is the difference between a password and PIN?
- [Facebook SSO Login Option Removal](https://help.doodlelearning.com/en/articles/12413889-facebook-sso-login-option-removal.md)

## Data Handling and Information Security

- [Child Friendly Privacy Policy](https://help.doodlelearning.com/en/articles/6664680-child-friendly-privacy-policy.md): FAQs for children on Personal Data and how we use Data at DoodleLearning
- [Child Friendly Terms of Use](https://help.doodlelearning.com/en/articles/10616051-child-friendly-terms-of-use.md)
- [Data Processing](https://help.doodlelearning.com/en/articles/6664770-data-processing.md): Our Terms of Use and Privacy Policy
- [Data Sub-processors](https://help.doodlelearning.com/en/articles/6664776-data-sub-processors.md): Information about our sub-processors and how we protect your data with our sub-processors.
- [Data Subject Rights Requests and Incident Response](https://help.doodlelearning.com/en/articles/6664782-data-subject-rights-requests-and-incident-response.md): Our policy for responding to Data Subject Right Request and breaches to personal data.
- [Data Collection and Storage](https://help.doodlelearning.com/en/articles/6664786-data-collection-and-storage.md): Information on the data we collect, how we store it safely and how to archive and delete this data.
- [Staff training and Access Permissions](https://help.doodlelearning.com/en/articles/6664793-staff-training-and-access-permissions.md): How we train our staff to ensure your data is fully protected
- [Information Security](https://help.doodlelearning.com/en/articles/7177268-information-security.md): The tool, policies and processes we have in place to secure your data.
- [Cancellation policy](https://help.doodlelearning.com/en/articles/8311533-cancellation-policy.md): Our policy for cancelling your subscription based on your subscription type
- [How is DoodleLearning GDPR compliant?](https://help.doodlelearning.com/en/articles/10838436-how-is-doodlelearning-gdpr-compliant.md)

## Doodle Apps

- [How to add a coloured overlay](https://help.doodlelearning.com/en/articles/8913547-how-to-add-a-coloured-overlay.md)
- [How to switch between the Doodle apps](https://help.doodlelearning.com/en/articles/6436729-how-to-switch-between-the-doodle-apps.md)
- [How to access the in-app Help features](https://help.doodlelearning.com/en/articles/5450280-how-to-access-the-in-app-help-features.md): What should a learner do if they need help?
- [How to change the language/currency in the app](https://help.doodlelearning.com/en/articles/4345380-how-to-change-the-language-currency-in-the-app.md): What to do if the language is incorrectly set or changed on your child's account
- [How to navigate the Learning Zone](https://help.doodlelearning.com/en/articles/4325604-how-to-navigate-the-learning-zone.md): Find your way around our Learning Zone
- [How to use the menu in the Doodle Apps](https://help.doodlelearning.com/en/articles/5435501-how-to-use-the-menu-in-the-doodle-apps.md): An explanation of the different area accessible from the main menu in the Doodle Apps.
- [What is a Streak?](https://help.doodlelearning.com/en/articles/5353093-what-is-a-streak.md): Encourage your children to keep their streak going
- [What is a DoodleStar?](https://help.doodlelearning.com/en/articles/5450283-what-is-a-doodlestar.md): How can my child earn DoodleStars?
- [What are the Doodle products?](https://help.doodlelearning.com/en/articles/4338768-what-are-the-doodle-products.md): An overview of the Doodle apps and programmes
- [What are Power Ups?](https://help.doodlelearning.com/en/articles/4335258-what-are-power-ups.md): What are Power Ups and when do they appear?
- [How is Doodle accessible for all users?](https://help.doodlelearning.com/en/articles/6784191-how-is-doodle-accessible-for-all-users.md): Find out how Doodle supports children with different learning needs and abilities.
- [How does the jukebox work?](https://help.doodlelearning.com/en/articles/8681836-how-does-the-jukebox-work.md): How can a child access the jukebox and how do they use it?
- [Do I need separate logins for DoodleMaths, DoodleEnglish, DoodleTables and DoodleSpell?](https://help.doodlelearning.com/en/articles/2908136-do-i-need-separate-logins-for-doodlemaths-doodleenglish-doodletables-and-doodlespell.md)
- [How to report a question in the app](https://help.doodlelearning.com/en/articles/5951388-how-to-report-a-question-in-the-app.md): Noticed a mistake in one of our questions? Let us know!
- [How to report a problem with a concept explanation](https://help.doodlelearning.com/en/articles/8913457-how-to-report-a-problem-with-a-concept-explanation.md): What to do if you notice an error in our concept explanations
- [What is DoodleMaths?](https://help.doodlelearning.com/en/articles/5415855-what-is-doodlemaths.md): A summary of DoodleMaths and how it works
- [What is a concept explanation in DoodleMaths?](https://help.doodlelearning.com/en/articles/8926693-what-is-a-concept-explanation-in-doodlemaths.md): More information about our new style concept explanations!
- [How do I change my child's avatar in DoodleMaths?](https://help.doodlelearning.com/en/articles/6216332-how-do-i-change-my-child-s-avatar-in-doodlemaths.md): How to change the avatar into a robot, pet or coach
- [DoodleMaths - Question Styles in Lessons](https://help.doodlelearning.com/en/articles/11737363-doodlemaths-question-styles-in-lessons.md): A guide to help you when answering questions in DoodleMaths Lessons at the start of New, Power Up & Assignments.
- [DoodleMaths - Question Styles](https://help.doodlelearning.com/en/articles/11727523-doodlemaths-question-styles.md): A guide to help you when answering questions in DoodleMaths.
- [How to use the Bar Model Interaction in Lessons](https://help.doodlelearning.com/en/articles/10868556-how-to-use-the-bar-model-interaction-in-lessons.md)
- [What is DoodleEnglish?](https://help.doodlelearning.com/en/articles/3905829-what-is-doodleenglish.md): A summary of DoodleEnglish and how it works
- [My Travels](https://help.doodlelearning.com/en/articles/10398514-my-travels.md): What is the My Travels section in DoodleEnglish and how does it work?
- [DoodleEnglish - Question Styles in Lessons](https://help.doodlelearning.com/en/articles/11687748-doodleenglish-question-styles-in-lessons.md): A guide to help you when answering questions in DoodleEnglish Lessons at the start of New, Power Up & Assignments.
- [DoodleEnglish - Question Styles](https://help.doodlelearning.com/en/articles/11736694-doodleenglish-question-styles.md): A guide to help you when answering questions in DoodeEnglish.
- [What is DoodleSpell?](https://help.doodlelearning.com/en/articles/8420579-what-is-doodlespell.md): An overview of DoodleSpell and how it works
- [How to buy and mix potions in DoodleSpell](https://help.doodlelearning.com/en/articles/4114773-how-to-buy-and-mix-potions-in-doodlespell.md): Spells, potions and accessories in DoodleSpell
- [What is DoodleTables?](https://help.doodlelearning.com/en/articles/7019389-what-is-doodletables.md): An overview of DoodleTables and how it works
- [How to lock or unlock times tables on DoodleTables](https://help.doodlelearning.com/en/articles/4598663-how-to-lock-or-unlock-times-tables-on-doodletables.md)
- [How to set confidence ratings in DoodleTables](https://help.doodlelearning.com/en/articles/9149868-how-to-set-confidence-ratings-in-doodletables.md): How to set or reset your child's or student's confidence ratings in DoodleTables