A parent PIN is a 6-digit number which will allow you to access to the restricted areas of your child's account, including:
Account settings (where you can view and edit parent details, child details and make adjustments to the work programme)
Adding assignments
Accessing Games and Rewards when the child is not in the Green Zone or has not completed a daily exercise
Report a question
You will be prompted to create a PIN when you log into the Parent Dashboard.
Changing parent PIN
If you would like to edit your PIN, you can do this by logging into the Parent Dashboard and then selecting My account > My details and then tapping the yellow Change In-app PIN button.
Please note:
The parent PIN feature is only available to parents of children with an active subscription
Parent PINS need to meet certain requirements to be secure enough (e.g. 111111 would not be deemed secure enough)
💡 Need more help? Feel free to contact our lovely customer support team by using the chat bubble in the bottom right corner of the screen, they will be happy to help!