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Why am I not receiving emails from DoodleLearning?
Why am I not receiving emails from DoodleLearning?
Lydia Carnegie avatar
Written by Lydia Carnegie
Updated over 8 months ago

If you have not received an email from DoodleLearning (for example the activation email when you first create your account) it might be because a firewall is blocking this. Please ensure that www.doodlelearning.com and hello@doodlelearning.com are added as trusted sites.

Please also check that you have given permission for emails to receive emails by us. You can do this via the Parent Dashboard > My Account > My Details:

If you are a teacher, please check with your IT team that firewalls are not blocking any emails and also that the domains listed here have been whitelisted.

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