We want to ensure you make the most out of your subscription. We have therefore created a range of support materials to help you with using our products.
Our 'How to' tours - on both the Parent and Teacher Dashboard we have created guided tours for each page, explaining the key features on each of these pages. You can return to and watch these at any time simply by clicking on the green 'How to' button in the top left hand corner of the page.
Chat to the team - if you have any queries that are not covered in our Help Centre, or would just like a bit more guidance, then please contact one of our friendly Customer Success Advisors via the chat bubble in the bottom right hand corner of the screen and we will be more than happy to help!If the team are busy and cannot reply straight away, don't worry! We will contact you as soon as we can via the email address you leave. You will then be able to respond via that email.
If you would like a phone call, please contact us via the green chat bubble with your name, telephone number and a convenient time you'd like to receive a call.
⭐️ If you are US customer, you can access our US help centre here. ⭐️