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How is DoodleLearning GDPR compliant?
How is DoodleLearning GDPR compliant?

Information for parents on how DoodleLearning is fully GDPR compliant.

Lydia Carnegie avatar
Written by Lydia Carnegie
Updated over a week ago

We're thrilled that your child's school is trialling Doodle! If you need any help or support with getting started as a parent of child with a school subscription, please check out our tailored Help Centre collection here!

We understand that as parents you want to feel confident that any platforms your child is using are fully GDPR compliant. The information below sets out what we do here at DoodleLearning to ensure this.

Data we collect

Teachers and students require individual logins for the DoodleLearning platform. This is required in order to deliver and report upon personalised work programmes.

We collect the following information:

• First name and last name (or initial)
• Username and password
• Contact information (school and school postcode, and optionally home address and postcode, where physical resources are required to be distributed)
• Pupil and teacher key stage and class

• Pupil month and year of birth
• Usage details
• Device information

If you link your parent email address to your child's school account we will collect the following information:

• First name and last name

• Parent email address

• Password

• Address (optional)

Archive and Deletion Policy

Teacher and student data coming into the DoodleLearning platform is controlled by the school, whose responsibility it is to archive students and teachers who are no longer at the school.

All data related to users who are not paying subscribers and have been inactive for a period of six months are deleted. This is an automated process.

If you would like to delete your parent account at any point you can by following these steps. You will not be able to delete your child's school account if it is linked to a school and it still has an active school subscription attached to it.

Storage of personal data

All customer data related to the DoodleLearning platform is stored in AWS located in the London Area including our backup servers. We follow strict rules in accordance with GDPR and use technology which is designed to protect personal data from being accidentally lost or used without permission.

For more detailed information on our Data Handling and Information Security policies please see here.

We also have a Privacy Policy For Children which has been written in accessible language so that children can be educate on how their data is being used at DoodleLearning.

If you have any questions, do reach out to us via the green chat bubble in the bottom right hand corner of the website and our team will be more than happy to help!

Happy Doodling!

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