Skip to main content
All CollectionsHow-to for ParentsSubscriptions
How to delete your parent or family account
How to delete your parent or family account

How to permanently delete your Doodle account and its associated data

Lydia Carnegie avatar
Written by Lydia Carnegie
Updated over a week ago

Before deleting your Doodle family account, please make sure you have successfully unsubscribed and cancelled your subscription to avoid any payment being taken.

Please note, if you delete an account, it will be completely removed from our database after 30 days. After this time we cannot bring it back. Your child(ren)โ€™s progress and all stars, streaks, robots and pets associated with the account will be lost. So please be sure that you definitely wish to permanently delete the account before following the steps below:

  1. Log in to the Parent Dashboard.

  2. Hover over My Account and click on My Details

  3. Scroll to the bottom of the page underneath Login Options

  4. Click Delete account

  5. If your account has SSO enabled, sign in

  6. Click Yes, delete my account.

Once you confirm the deletion, your account and all associated data will be retained for 30 days, when it will be permanently removed from our database.

Did this answer your question?