Start of term troubleshooting
A few troubleshooting tips to help you at the start of term!
Student's account does not have a subscriptionWhat to do if a student is being asked to pay and take out a subscription but they should have a school subscription.
Parents contacting for supportWho can help parents contacting for support with using Doodle?
Student's work is not showing on the Teacher DashboardMy student is completing Doodle but I can't see it on the Teacher Dashboard in Work Programmes > View Effort
My student(s) can't loginWhat to do if your students are receiving incorrect login error messages when trying to access Doodle
How do I view the login slips?I'm having problems downloading the login slips. Can I download the login slips again?
Teachers - How to set a baseline assessment for an individual studentWhat to do if you want to set a baseline assessment for just one student rather than the whole class.
How can I update my classes for the new school yearEverything you need to know about preparing your classes ready for the new school year!