A few troubleshooting tips to help you at the start of term!
Student's account does not have a subscriptionWhat to do if a student is being asked to pay and take out a subscription but they should have a school subscription.
Learning Zone is not displayingWhat to do if the Learning Zone is showing a blank screen or questions are not correctly loading.
Parents contacting for supportWho can help parents contacting for support with using Doodle?
Student's work is not showing on the Teacher DashboardStudent is completing Doodling but I can't see it on the Teacher Dashboard in Work Programmes > View Effort
My student(s) can't loginWhat to do if your students are receiving incorrect login error messages when trying to access Doodle
How do I view the login slips?Can I download the login slips again? I'm having problems downloading the login slips.
I am seeing an error message when trying to clone a class
How to set a baseline assessment for an individual studentWhat to do if you want to set a baseline assessment for just one student rather than the whole class