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I'm not sure the app is synchronising between devices or the server.
I'm not sure the app is synchronising between devices or the server.

How to check the app is saving to our server.

Jo Kiddell avatar
Written by Jo Kiddell
Updated over a week ago

Doodle saves its progress to our server every time the app returns to the Learning Zone, a child presses collect my stars or a child signs out. But it does need a data connection (3G, 4G, 5G or wifi) to do this. If it doesn't have a data connection, then it saves the progress on the device instead.

Make sure;

When a student finishes a session, they tap this Sign out icon to guarantee the session has been saved.

Checking connection to the server;

If you select Settings > Work programme, you can see whether data from the app has synchronised to the server
A green tick is good.

If you see a red x, simply tap on it, make sure you have data connection, and click Retry.

For more information on Doodling without data connection, see here.

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