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I'm not sure the app is synchronising between devices or the server.

How to check the app is saving to our server.

Jo Kiddell avatar
Written by Jo Kiddell
Updated this week

Doodle saves its progress to our server every time the app returns to the Learning Zone, a child presses collect my stars or a child signs out. But it does need a data connection (3G, 4G, 5G or wifi) to do this. If it doesn't have a data connection, then it saves the progress on the device instead (see here for more information on Doodling offline).

Make sure to press Sign Out

When a student finishes a session, make sure that they tap this Sign out icon to guarantee the session has been saved.

Check connection to the server

In the app, navigate to Settings > Work Programme. From there, you can check whether the data has been synchronised with the server.


A green tick, as shown below, is good.

If you see a red "X", tap it, ensure you have a data connection, and then tap Retry.

For more information on Doodling without data connection, see here.

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