If you see a runtime error when using the app, don't worry as this can usually be fixed by following a few quick steps:
Update the Question Database: Open the Doodle app and ask your child to login. From the Learning Zone, click on Menu in the top left hand corner > Settings > Work Programme > Update Question Database
2. Uninstall and reinstall the app
If the issue continues, reinstalling the app can help resolve any underlying
problems.
If the error persists after trying the steps above, please contact us via the green chat bubble in the bottom right hand corner of the screen.
To help us resolve the issue as quickly as possible, please include a screenshot of the error and the details of the device you are using.