If you are new to Doodle, you will need to either download the apps and/or use the apps on the browser. Find out how to do this, in this article.
When logging in to your account it is important to check that you are logging in as the correct user. On the login page you will be given the option to log in as:
Please select Parent if you are logging in as a parent, using your email address and the password that you created when you set up the account.
Please select Student if you are logging in as a student, using the username and password provided by your school.
Passwords and usernames are case sensitive, so please check that you are entering the details correctly.
Activating a new account - if you have only just created an account and are seeing this error message, you may have not yet activated your account. Please search your inbox for an email providing an activation link.
If you continue to have problems logging in, please contact us via the green chat bubble in the bottom right hand corner of the screen.