How to archive student accounts

What to do if a student has left your school

Jo Kiddell avatar
Written by Jo Kiddell
Updated over a week ago

When a pupil leaves the school, you should archive them so they don't use up your licenses. Their account will still be active, but will no longer have full access. Parents can then choose to add a subscription to their account by following the steps in this article.

In order to archive a student:

  1. Login to the Teacher Dashboard

  2. Hover over Manage and select Students

  3. Select their class from the drop down at the top of the page

  4. Select the student you wish to archive by ticking the box to left of their name

  5. Then select Archive from the Action menu above and select Apply

If you archive a student by mistake, don't worry! Simply follow the steps in this help article.

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