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Holiday timings
Jo Kiddell avatar
Written by Jo Kiddell
Updated this week

πŸŽ„ Happy Holidays from everyone here at Doodle! We hope you have a great time and get some well deserved rest! πŸŽ„

We are out of the office from 2pm on 23rd December 2024.

We will then reopen as usual from Thursday 2nd January 2025. We will get back to all enquiries received during this time as quickly as possible on our return. It might take us a little longer than usual but bear with us and we will get back to you as quickly as we can.
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You may be able to quickly find the answer to your question by searching for an article. You can do this by typing your query into the chat menu as seen in the picture below.


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If you are experiencing any issues, it is always worth checking that you are using the latest versions of our apps. On a mobile device or tablet, this is easy - just go to your app store and check the updates section.


Streaks

If your child knows they are having a break from Doodle over the holiday period, remind them to activate their streak saver! And if they have an unexpected break, don't worry! As long as they have a streak saver in their account their streak can be saved πŸŽ‰ More information on streak saver can be found here. Or, if you have a home subscription, you can reinstate their streak via the Parent Dashboard by following these steps.

If there has been a problem or your child has lost their streak through no fault of their own, please don't worry! We can easily fix this when we are in the office! Just let us know their username and what their streak should be. When we are back in, we will get it reinstated for them ⚑️


Logging in

If you are having any problems logging in, don't forget you can reset your parent password here, or if you need any support with how to login check out this really useful help centre article πŸ’»


Winter Calendar

Missed a day on the Winter Calendar? Don't worry! Children can buy any missed doors for 50 DoodleStars and they have up until 6th January to do this ❄️

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